Manager, iGaming Performance Analytics - (Corporate) - Las Vegas

Manager, iGaming Performance Analytics - (Corporate) - Las Vegas

Las Vegas, NV, United States (Hybrid)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission
: “Create the Extraordinary

Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values
: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

The Manager of iGaming Performance Analytics is responsible for leading performance analytics for the Caesars Digital Casino business, delivering insights and recommendations that inform strategic decision-making and drive business growth. This role partners closely with Product, CRM, VIP, Marketing, Finance, Operations, and Data teams to monitor business performance, identify growth opportunities, and optimize player value throughout the customer lifecycle. The ideal candidate combines deep online gaming expertise, strong business acumen, and advanced analytical capabilities to drive revenue growth, enhance player retention and engagement, and maximize long-term profitability.

Own the monitoring and analysis of iGaming revenue performance across products, brands, markets, and customer segments.

Evaluate performance against budget, forecast, and historical trends, identifying key drivers of over- and under-performance.

Develop actionable recommendations to improve revenue, engagement, retention, profitability, and customer lifetime value.

Partner with Commercial teams on forecasting, budgeting, and business planning activities.

Monitor and communicate key performance indicators (KPIs) to senior leadership on a daily, weekly, and monthly basis.

Develop a deep understanding of customer behaviors, motivations, segmentation, and player lifecycle performance

Proactively partners with Acquisition Marketing Analytics on customer acquisition, conversion, retention, and overall value

Collaborate closely with Enterprise Data and BI teams to enhance reporting accuracy, scalability, data quality, and governance standards.

Identify and implement automation opportunities that improve reporting efficiency, streamline processes, and accelerate decision-making.

Lead the development, adoption, and continuous enhancement of executive dashboards, performance reporting frameworks, and business scorecards.

Build strong relationships across Gaming, Marketing, CRM, Product, VIP, Operations, Finance, and Technology teams.

Influence business decisions through data-backed insights and recommendations.

Present findings, business cases, and strategic recommendations to senior executives.

Challenge assumptions and drive accountability to achieve business objectives.

• Bachelor's degree in Business, Economics, Mathematics, Statistics, Analytics, Computer Science, or a related field.
• 5+ years of experience in online gaming, casino, sports betting, or related digital consumer businesses.
• 3+ years of leadership experience managing high-performing teams.
• Demonstrated success growing revenue and improving performance within an online gaming environment.
• Deep understanding of casino, slots, bingo, player economics, and customer lifecycle management.
• Strong knowledge of the U.S. online gaming and digital wagering marketplace.
• Advanced analytical and problem-solving skills with the ability to convert insights into measurable business outcomes.

• Advanced SQL skills, including complex query writing, data extraction, joins, aggregations, and performance optimization.
• Advanced Power BI experience, including data modelling, and automated reporting.
• Strong proficiency in Microsoft…