Thrill Ride Attendant

At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description

Summary:

Summary:

As a Ride Attendant, you play an important role in creating a safe and enjoyable experience for guests. You are responsible for greeting guests, managing ride loading and unloading procedures, and upholding safety protocols. Your positive attitude and attention to guests needs help ensure a smooth operation and memorable visit for all.

Job Description:

Essential Functions and Responsibilities :

Provide timely and courteous guest service consistent with the company’s guest service culture

Greet and guide guests, assist with ride boarding and exiting, and maintain proper elevator capacities

Monitor guest queues and maintain cleanliness of pre-loading areas

Explain safety and loading procedures, ensuring guest understanding and compliance

Respond to guest inquiries and resolve complaints in a friendly and efficient manner

Identify and accommodate guests with special needs

Report equipment issues or safety concerns to leads, supervisors, or tower dispatchers

Consistently follow all operational, safety, and emergency procedures

Ensure hourly guest capacity is maintained, and ride traffic is tracked as required

Create a fun and welcoming environment that enhances the guest experience

Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position

Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards

Perform other duties as assigned

Qualifications

Proven experience providing high level of guest service preferred

Ability to follow instructions and complete tasks accurately in a fast-paced environment

Strong communication skills and willingness to work as part of a team Committed to fostering a respectful, inclusive, and safety-conscious work environment

Requirements

This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana

At least 18 years of ageHigh school diploma or equivalent preferred

Ability to effectively communicate in English, both written and verbal

Obtain and maintain all work cards as required by the company

Verify right to work in the United States Work Cards Non-Gaming Card

Physical Requirements Occasionally push/pull up to 25lbs.

Occasionally lift and/or carry up to 25lbs. at floor, knee, waist, and chest levels

Regularly Squat, kneel, reach, bend, twist

Occasionally sit and work at a desk or computer

Frequently standing and walking

Ability to communicate using in-person speech, radios, and telephone

Ability to hear, understand, and distinguish speech and/or other sound in person

Ability to distinguish between shades of color

Ability to use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions Indoor Outdoor Smoky Noisy Extreme  Heights Extreme hot & cold temperatures

Slippery surfaces

Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Must be able to perform the essential functions of the position with or without reasonable accommodation.

Ready to make your next move the right one?

If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Must be able to perform the essential functions of the position with or without reasonable accommodation.
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