Slots Concierge & Guest Experience Specialist
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-08-21
Listing for:
Resorts World Las Vegas
Full Time
position Listed on 2026-08-21
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Event Management & Planning, Casino & Gaming
Job Description & How to Apply Below
Resorts World Las Vegas seeks a Gaming Concierge to be the face of guest service on the casino floor, focusing on slots. You will enroll guests into Genting Rewards, process and pay jackpots, assist with requests, and support game play promotions.
Responsibilities include circulating to respond to slot machine calls, delivering exceptional service with a smile, promoting Genting Rewards, handling payouts and tax forms per regulations, and collaborating with Cage, F&B, EVS, and Security to ensure
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