Event Creation Ticket Specialist Caesars Enterprise Services, Las Vegas

Job Summary

This position involves collecting, reviewing, and inputting accurate data into Ticketmaster Archtics system following Caesars Entertainment procedural best practices and established standards, then verifying the output. The tool knowledge set for the position includes Archtics, Host and Host applications, TM1, EMT Event Management Tool. Must have excellent computer skills and be familiar with MS Excel and Outlook.

DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES):
This position has no direct reports.

Gather pending/confirmed ticketing show information

Confirm scaling, update maps online

Build events in Archtics and TM ticketing systems

Operate from procedural lists, control records, and coding schemes to enter source event data using procedural "best practices" and established standards

Create & update event manifests and pricing for live events

Manage ticket templates, painter, and test prior to property release

Maintain retail exception packages and APIs

Maintain ticketing system user database

Understand local tax and fee requirements for all venues nationwide in the Caesars portfolio, and ensure all events and pricing are built following those requirements

Understand contractual elements as it relates to the Caesars LUA and supporting venue fees

Communicate successfully with property box offices and promoters to clarify submitted information to complete requested event builds and updates

Generate reporting as needed and research within the ticketing system

Support with other tasks and duties as assigned by Event Creation Manager

2-4 years experience with the Ticketmaster System, or related field experience

Box Office experience is required – Overall awareness of the entertainment business is important

Must be computer literate with excellent data entry skills

Ability to handle high volume email communication with excellent inbox organization - experience with Outlook strongly recommended

Ability to multi-task in order to successfully handle multiple priorities with varying deadlines in a fast-paced environment

Demonstrates the ability to be self-directed, take initiative, be proactive, motivated, seek solutions, and understand the duties and perform them without waiting for instruction

Works well under supervision, with ability to interact with all levels of employees and partners

Upbeat and positive attitude with a teamwork mentality

Service oriented - Strong focus on internal and external partner support with genuine interest in interacting with and helping resolve issues

Literate and fluent in English – able to convey information and ideas clearly, with excellent written and oral communication skills

Good organizational skills, critical thinking skills, and attention to detail

Experience with Salesforce a plus

H. S. diploma or equivalent required. BA/BS degree is preferred.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names.

We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day.

Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #We Are Caesars ". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Job Identification 88789

Job Category Entertainment

Job Schedule Full time

Locations Caesars Las  (Hybrid)