Cage Manager

Job Description

Ellis Island Casino is seeking a Cage Manager to oversee and manage the daily operations of the Casino Cage, safeguarding company assets and ensuring the accurate handling of all cash, chip, and monetary transactions. This role is responsible for maintaining compliance with Nevada Gaming Control Board (NGCB) regulations, Title 31 requirements, and internal controls, while providing leadership, guidance, and oversight to Cage Supervisors and Cage Cashiers.

The Cage Manager reports directly to the Director of Cage Operations and plays a critical role in operational integrity, regulatory compliance, and guest service excellence.

• Medical
• Dental
• Basic Life Insurance (included with the dental plan)
• Vision
• Short-term Disability
• Combo plan covering accidents, hospitalizations, and critical illnesses
• Eligibility to participate in a 401(k)-retirement plan
• Free on-site parking
• One free meal per shift
• Paid time off

In-person in Las Vegas, NV, 89109:
Reliably commute or plan to relocate before starting work (required).

• Oversee daily cage operations to ensure the secure handling of currency, coin, chips, markers, TITO transactions, and monetary instruments.
• Ensure all cage operations are conducted in accordance with approved Internal Control Systems, NGCB regulations, and company policies.
• Safeguard company assets by enforcing key control, vault access, and accountability procedures.
• Verify the accuracy, documentation, and reconciliation of all coin, currency, and chip inventories.
• Review daily cage balances and transaction summaries to ensure accountability and accuracy.
• Ensure opening, closing, and shift change procedures are completed, documented, and verified.

• Ensure all cage banks are counted, balanced, and documented at the beginning and end of each shift.
• Oversee and authorize cage transactions including check cashing, marker issuance and redemption, credit transactions, jackpots, TITO exchanges, and chip transfers.
• Review and approve transactions requiring supervisory or managerial authorization in accordance with established limits.
• Ensure all cage documentation is completed accurately and retained in accordance with internal controls.
• Maintain operational oversight of all cage functions, including Main Bank, Chip Bank, and Team Member windows.

• Ensure compliance with NGCB regulations, Title 31 (AML/BSA) requirements, and approved Internal Control Systems.
• Ensure Title 31 transactions, CTRs, MTLs, and MILs are properly identified, logged, reviewed, and reported within required time frames.
• Review, investigate, document, and resolve operational variances, discrepancies, or exceptions.
• Execute corrective actions as required and elevate material findings to the Director of Cage Operations.
• Coordinate with the Compliance Department and ensure completion of required training and certifications.

• Supervise Cage Supervisors and provide oversight of Cage Cashiers to ensure adherence to procedures and controls.
• Assist with scheduling and staffing to maintain adequate operational coverage.
• Ensure team members understand and comply with performance expectations and regulatory requirements.
• Review and approve high‑risk or exception transactions within authorized limits.
• Ensure training for new hires and ongoing procedural updates are completed and documented.

• Ensure guest transactions are conducted accurately, professionally, and discreetly.
• Address and resolve guest issues or escalations related to cage transactions in accordance with policy.
• Coordinate with Surveillance, Compliance, Table Games, Slots, Revenue Audit, and other departments as required.

• Prepare, review, and maintain required operational, financial, and compliance reports.
• Communicate operational issues, risks, and trends to the Director of Cage Operations.
• Support internal audits, external audits, and regulatory inspections.

• Must be 21 years of age or older.
• High school diploma or equivalent required.
• At least 3…