Bankruptcy Specialist

As a Bankruptcy Specialist
, you'll support our credit union members during a critical point in their financial journey. In this role, you'll accurately review and process bankruptcy filings, update and maintain account records, and ensure all actions are completed in accordance with legal and internal guidelines. Your work helps protect both the member and the organization by ensuring accounts are handled correctly and with care.

Through your attention to detail, organization, and consistency, you help create clarity and stability for members navigating a complex and often stressful situation. Your role directly contributes to a respectful, compliant, and well‑managed experience for members, and your efforts are valued as an essential part of the team's success.

• A local residence commutable to Las Vegas, NV - all shifts will be worked in‑office from our Ops Center on W. Sahara, zip code 89117.
• Scheduling flexibility - the Collections department operates 6 days a week. Monday - Friday 6:00AM - 6:00PM PT, and Saturdays 6:00AM-3:30PM PT.
• High school diploma or equivalent
• A service mindset
• A thirst for knowledge and desire to grow - words that describe our most successful team members include "Reliable, Dependable, Coachable, Respectful, and Professional."
• Computer experience, including ability to type documentation while listening and engaging

• Competitive pay:
  Base wage starting at $24/ hr
• Robust training to prepare you for top‑tier performance and growth
• A leadership team committed to motivation and a positive environment
• A culture of inclusivity and belonging
• Opportunities to grow within the credit union, now spanning across 18 states!

• Work onsite at our Ops Center in Las Vegas, NV to support the processing and administration of bankruptcy accounts across financial products (checking, savings, credit cards, loans, etc.)
• Review, track, and update bankruptcy filings and related documentation in accordance with legal and internal requirements
• Apply established procedures and available resources to ensure accurate account handling and timely processing
• Build foundational knowledge of bankruptcy processes and regulations to become a reliable subject‑matter resource
• Apply attention to detail and organizational skills to support compliant, well‑documented outcomes
• Find value in contributing to accurate records and processes that support members and the organization

• Applicants must have reliable transportation to get to their training and shifts onsite daily on time.
• Training is critical to success in this role; candidates unable to commit to perfect attendance for 90 days need not apply.
• Applicants for this role must have scheduling flexibility to accept any 40 hours/ week production schedule offered; the currently‑available production schedules is Monday - Friday 9:00AM PT-6:00PM PT

We are one of the nation's largest 100 credit unions with a reputation for being financially sound and growth‑oriented. We're expanding rapidly to meet the needs of a growing member base. Our team members work together to strive toward a common goal, "providing superior service to our members." In doing so, we promote a culture where your ideas matter, your growth matters, and you matter.

The Bankruptcy Specialist is responsible for ensuring all internal processes, involving bankruptcy proceedings involving member loans/accounts, are handled efficiently. This includes, but is not limited to, receiving and processing all bankruptcy correspondence, including new filings, confirmations, dismissals and discharges; updating core processing and collection systems with appropriate information and bankruptcy statuses; and processing bankruptcy Trustee payments.

• Monitor the Electronic Court Filing System (ECF) for notification of new bankruptcy cases, dismissals, objections and discharges. Identify the applicable account and document the credit union's core processing and collection system. Ensure documentation is imaged.
• The Bankruptcy Specialist is responsible for processing bankruptcy mail and identifying the appropriate…