Fraud Risk Lead - Events in Las Vegas

Job Summary:

WHO ARE YOU?

Do you enjoy live events? Do you excel in fast paced, creative environments? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for music and a love of the live event experience. Is this you? Read on…

WHO ARE WE?

Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the world’s leading live entertainment company, and Insomniac, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought after destinations.

THE ROLE

The Fraud Risk Lead is responsible for conducting a focused, end-to-end review of fraud risk across the e-commerce business. This role will assess current controls, investigate identified or suspected fraud activity, and establish practical monitoring and reporting mechanisms to reduce future exposure. Operating with a high degree of autonomy, this role partners closely with Operations, Finance, Fan Experience, and Legal (as needed) to deliver clear findings, actionable recommendations, and immediate risk mitigation.

This is a hands-on role designed to stabilize, assess, and strengthen fraud management practices during a defined period of elevated risk or organizational change. This position is full time in our Las Vegas, NV office.

RESPONSIBILITIES

Fraud Review & Risk Assessment

• Conduct a comprehensive review of fraud risk across business processes, including transactions, refunds, chargebacks, account activity, and third-party interactions

• Identify patterns, vulnerabilities, and control gaps contributing to fraud exposure

• Evaluate the effectiveness of existing fraud prevention tools, workflows, and policies

Investigation & Case Management

• Lead investigations into suspected or confirmed fraud cases, including root-cause analysis

• Develop and apply consistent investigation methodologies and documentation standards

• Partner with internal teams to gather data, validate findings, and determine appropriate actions

• Support escalation and resolution processes, including coordination with Legal or external partners when required

Monitoring & Controls

• Design and implement short-term fraud monitoring processes, dashboards, or reporting mechanisms

• Define clear thresholds, alerts, and review cadences to support ongoing oversight

• Recommend pragmatic control improvements that balance risk mitigation with operational efficiency

Reporting & Recommendations

• Synthesize findings into clear, executive-ready summaries and recommendations

• Provide regular updates on risk levels, trends, and investigation outcomes

• Deliver a final readout with prioritized recommendations, including immediate fixes and longer-term considerations

Cross-Functional Partnership

• Work closely with Operations, Finance, Customer Support, and Technology teams to ensure findings are actionable

• Support change management by clearly explaining risk, rationale, and impact of recommended controls

• Act as a subject-matter expert on fraud risk during the contract period

• Other job related duties as assigned

QUALIFICATIONS

• 7-10+ years of experience in fraud risk, investigations, compliance, or operational risk management

• Strong experience conducting fraud reviews in fast-moving, consumer-facing or transaction-heavy environments

• Proven ability to independently assess complex processes and translate findings into practical solutions

• Comfortable operating in ambiguity and delivering results within a defined, short-term engagement

• Excellent written and verbal communication skills, with experience presenting to senior leadership

WORK ENVIRONMENT

• Must be able to tolerate loud noise levels & busy environments in dynamic work locations

• May work in drastic temperature climates while on site at events

• Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Vibee for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and…