Accounts Receivable Specialist

What You'll Do

• Monitor and manage an assigned accounts receivable portfolio to identify overdue payments and delinquent accounts.
• Take ownership of the end‑to‑end collection process, ensuring timely follow‑up and accurate resolution of outstanding balances.
• Record timely, accurate, and concise collection notes reflecting all collection activities, following Aristocrat policy and legal requirements.
• Investigate and resolve customer disputes quickly and effectively, promoting fair and empathetic solutions that protect relationships and reduce risk.
• Contact customers via phone, email, and other channels to negotiate payment arrangements and ensure commitments are met.
• Provide recommendations and commentary for outstanding balances impacting bad debt provisions.
• Ensure compliance with relevant laws, regulations, and data privacy requirements governing collections and customer communications.
• Collaborate closely with peers, leads, and managers to achieve team goals and service level commitments.
• Support month‑end activities and ensure workloads are balanced to prevent backlogs.
• Build strong, professional relationships with assigned customers, acting as a trusted point of contact for billing and payment matters.
• Approach each customer interaction with a problem‑solving attitude and a focus on long‑term partnership.
• Partner with internal teams to collectively drive process improvements and strengthen financial controls.

• Bachelor's degree in Accounting, Finance, or a related field preferred; equivalent experience will be considered.
• Minimum 3+ years' experience in an Accounts Receivable or Collections role (gaming or manufacturing industry preferred).
• Strong understanding of end‑to‑end accounts receivable and collections processes.
• Proficient in ERP systems (preferably Microsoft Dynamics AX/D365) and collection tools such as Get Paid or Service Now.
• Strong analytical and problem‑solving abilities with an emphasis on precision and responsibility.
• Excellent communication and negotiation skills with the ability to influence outcomes and maintain professionalism.
• Ability to manage competing priorities, remain adaptable, and deliver results under pressure.
• Diligent and capable of maintaining accuracy in a fast‑paced environment.
• Understanding of internal control principles and the importance of data integrity.

None

$75,000 - $110,000 per year

Comprehensive benefits package, including health, dental, and vision insurance; paid time off; 401(k) plan with employer matching.

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities. Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies.

This is a condition of Aristocrat's gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full‑time basis without the need for current or future visa sponsorship.

We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V