Sr. Trust Officer; On-Site

What We Do

Responsible for the general administration of trust accounts, investment management, or retirement accounts for high‑net‑worth individuals, families, or institutions. Accountable for retaining and growing their client base through client referral, sales support, and/or increasing share of client wallet.

The Relationship Manager is responsible for the general administration of trust accounts including estates, personal trusts, foundations, endowments, and guardian ships and relationship management for investment management accounts and/or individual retirement accounts.

• Business development and account management responsibilities
• Represent the company in direct contact with customers, attorneys, beneficiaries, and other related parties
• Development of external leads through solicitation of clients, attorneys, accountants, and other centers of influence including community leaders and organizations to sell investment management and fiduciary administration business
• Knowledge of fiduciary products and services (e.g. personal trusts, living trusts, wills, investment management, security custody, financial consulting, estate planning)
• Understanding of California probate code, including provisions specifically related to the management of trusts
• Periodically review trust accounting software parameters and coding
• Obtain, direct, and update account inventory values, account assets and account relationship information
• Initiate or approve payments or receipts to/from client accounts in accordance with terms of account governing documents
• Monitor account activity ensuring compliance with established company policies and procedures, rules, and regulations, including completion of annual Reg 9 reviews
• Meet regularly with clients to stay apprised of their financial needs and goals

• Bachelor’s degree or equivalent combination of education and experience
• MBA, CFP or CTFA preferred.
• 5-10 years of trust and/or investment management or relationship management experience with a strong background working specifically with HNW individuals and their advisors
• Knowledge of fiduciary products and services (e.g., personal trusts, living trusts, wills, investment management, security custody, financial consulting, estate planning)
• Requires working knowledge in several of the following fields: financial planning tools and techniques; fiduciary duties and responsibilities; investment products and services; and an understanding of investment markets and portfolio management
• Strong written and verbal communication skills for internal and external needs
• Strong interpersonal skills
• Self‑motivated; self‑starter
• Strong client advisory and problem‑solving skills
• Ability to manage multiple tasks and respond quickly to emergent problems
• Experience working with high net‑worth clients
• Proficient in Microsoft Word, Excel, and Power Point

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

First American is an equal opportunity employer in every sense of the term.