Personal Banker SAFE Act - Las Vegas, Lakes Branch, Officer

Overview

The Person al Banker SAFE Act is an entry‑level position responsible for assisting in the execution of sales, products, or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers, build loyalty, and help increase sales to individual consumer clients.

• Work with business credit requests less than $250 K, recognize and refer larger lending opportunities, and cross‑sell treasury and related small business products.
• Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program.
• Assist in strategies to grow the small business client base and implement appropriate sales plans targeting Book of Business customers.
• Deliver client services, outbound and inbound calls, to acquire new relationships and deepen existing ones through cross‑selling relevant products and services while delivering a remarkable client experience.
• Provide tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals.
• Recognize transaction needs of clients, educate them on all service and digital channels, and leverage technology and marketing tools to uncover opportunities, presenting product offers and financial solutions.
• Understand and comply with Citibank policies, standards, and procedures.
• Appropriately assess risk when making business decisions, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules, and regulations; applying sound ethical judgment and reporting control issues with transparency.

• 0–2 years of relevant experience.
• Previous banking, retail, or sales experience preferred.
• Knowledge of Smart Banking tools and technologies.
• NMLS registration; SAFE Act compliant.
• Consistently demonstrates clear and concise written and verbal communication skills.

• Bachelor’s Degree, university degree, or equivalent experience.

Location:

Las Vegas, Nevada, United States

Employment type:

Full time
Salary range: $54,100.00 – $75,500.00 per year. In addition to base salary, eligible employees may receive discretionary and formulaic incentive and retention awards.
Citi offers competitive benefits, including medical, dental and vision coverage, a 401(k) plan, life, accident and disability insurance, wellness programs, paid time off (vacation, sick leave, paid holidays), and other benefits that vary by jurisdiction, job level and date of hire.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.