Bilingual Collection Specialist

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Capital Credit LLC is seeking a motivated and driven Bilingual Collections Specialist to join our expanding team. If you have strong communications skills, a results-oriented mindset, and thrive in a fast-paced environment, we would love to hear from you.

• Utilize effective collection strategies to minimize delinquencies and improve recovery rates
• Research client information and historical data on accounts
• Communicate professionally with customers to establish and maintain strong relationships
• Make clear and concise arrangements with past due customers
• Maintain accurate documentation and report unresolved issues to supervisors
• Collaborate with team members and management to resolve issues with customers

• High school diploma/GED required
• Previous experience as a Collection Specialist or in a similar position
• Understanding of collection techniques
• Knowledge of debt collection laws and regulations
• Familiarity with Microsoft Office, Excel, and computer databases
• Ability to work well under pressure
• Excellent communication and negotiation skills
• Able to communicate in English and Spanish