Data Process Utility Specialist

What You’ll Do

As a Data Process Utility Specialist you’ll be supporting the Bank’s Receivables Operation which enables customers to accept electronic and traditional paper-based payments. You’ll support the capture of remittance information to create output files and reporting for internal and external clients. You’ll work with a team of Receivables Processors to expedite processing and posting of payments while focusing on providing a high level of customer service.

One of your key responsibilities is to support a team of Receivables Processors to ensure the operational functions are completed within SLAs while maintaining accuracy goals. You’ll serve as the subject matter expert in one or more of the receivables areas and will provide operational monitoring, research assistance, and bank wide support.

• Responsible for supporting the Receivables Supervisor by providing a client eccentric experience while ensuring consistent, timely and accurate payment execution.
• Execute a variety of routine tasks which may include sorting mail, extracting payments and/or correspondence, reviewing payments to ensure accuracy, and scanning of deposits using high speed optical scanners, and applying account receivables to client accounts. Ensure processing deadlines are met prior to cutoff times.
• Assist the Receivables team in training and development, perform advanced research and handle high priority items.

• 2+ years of related experience in Branch Banking Operations or similar field.
• High school diploma required.
• Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Back office receivables operations experience.
• Ability to type 10 keys by touch and perform alphanumeric data entry with a high level of accuracy.
• Intermediate speaking and writing communication skills.

Compensation:
Hourly range for new hires is generally $21.82 - $26.95 for Las Vegas, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.

We offer all the important things you’d want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands‑on experience to help grow your career!

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as Ameri Home Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email  or call .

When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.