Coordinator Food & Beverage Operations

Sphere Entertainment Co. is a leader in immersive experiences, technology and media. The Company includes Sphere, an experiential medium powered by advanced technologies. The first Sphere opened in Las Vegas, with a second venue planned for Abu Dhabi. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming.

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The Coordinator, Food & Beverage Operations supports the financial and administrative functions of the Food & Beverage department, with primary responsibility for tip and gratuity administration, credit card dispute coordination, financial reconciliation, reporting, and departmental controls. The position works closely with F&B leadership, Finance, Accounting, Payroll, and other internal partners to ensure accurate and timely processing of financial activity.

• Tip & Gratuity Administration:
  Own the weekly administrative process around tip pools and gratuity distributions, including validation of tip data, reconciliation, reporting, discrepancy research, and coordination with Payroll/Finance. This is especially important now that the process has become significantly more administratively intensive.
• Credit Card Disputes & Chargebacks:
  Serve as the F&B point person for credit card disputes—track cases, gather receipts and supporting documentation, coordinate responses with Finance/Accounting/IT, maintain dispute records, and ensure deadlines are met.
• F&B Financial Administration:
  Support ongoing financial reconciliation and reporting, including transaction research, revenue/payment tracking, invoice and BEO reconciliation, outstanding balances, financial reporting, and identifying discrepancies before they become larger issues.
• Responsible for yearly renewal of all Dept of Health permits and biannual renewal of all liquor licenses.
• Work as a liaison for all F&B employees, working closely with management team to assist on the resolution of employee issues.
• Coordinates all paperwork necessary for proper approvals within the Food & Beverage Operations Department. This includes, but not limited to, time sheets, travel and expense vouchers, procurement requisitions.
• Responsible for ordering and maintaining office supplies for the department and ensures that office equipment works properly.
• Coordinates repair requests with facilities and/or outside vendors; maintains records on all repairs and orders.
• Assists department in special projects as requested. Will provide support to other departments administrative staff as needed.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
• Uses various PC to produce high quality reports, presentations, or other documents.

• 2–4 years of experience in administrative operations, finance support, accounting support, payroll, or a related role, preferably within hospitality, food & beverage, or a high-volume operation.
• Strong experience with financial reconciliation, reporting, data validation, and discrepancy resolution.
• Proficiency in Microsoft Excel, including the ability to organize, analyze, and reconcile large data sets.
• Exceptional attention to detail and ability to maintain a high degree of accuracy when working with financial and employee compensation data.
• Strong organizational and time-management skills with the ability to manage multiple deadlines and recurring weekly processes.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with F&B Operations, Finance, Accounting, Payroll, IT, and other internal partners.
• Ability to handle confidential and sensitive financial and employee information with discretion.
• Experience researching discrepancies and maintaining clear supporting documentation and audit trails
• Ideally, you’ll also have:
  Candidates who have completed a minimum of 60 credit hours of college-level coursework…