Litigation Support Analyst II

Description Position Summary

Credit One Bank is looking for a Litigation Support Analyst II who will be responsible for receiving, processing, and fulfilling research requests from the Legal department, utilizing various Credit One systems and processes.

• Receive research requests from the Legal department.
• Maintain reports and logs to ensure timely fulfillment of Legal research requests received.
• Utilize various Credit One systems and collect and synthesize account-level information related to research requests from the Legal department.
• Communicate with various departments within the Bank to obtain research and documentation pertinent to litigation support.
• Communicate with outside vendors to obtain necessary account information and documents.
• Work with multiple departments and understand interdepartmental processes.
• Perform other duties as assigned.

• Strong interpersonal skills, excellent written and verbal communication skills, and the ability to work independently in a fast-paced environment under strict deadlines.
• Professional demeanor and the ability to build and maintain interdepartmental and third-party relationships.
• Detail-oriented, accurate, and able to manage deadlines and other time constraints.
• Intermediate skills in Microsoft Office.
• Persistent with a strong work ethic.

• At least one (1) year of experience with Credit One’s various systems and processes, including but not limited to CAS, CASH, Accurint, CAPS, ANI Reports, FDR, ACH, eOscar, ACI, and/or Remitco.
• A deep understanding of Credit One’s Customer Service and/or Collections procedures.

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.

Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.