Compliance​/Enforcement Investigator

The Department of Business and Industry is recruiting to fill multiple Compliance/Enforcement Investigator 2 positions within the Taxicab Authority Division in Las Vegas. Compliance/Enforcement Investigators perform investigative and enforcement functions to monitor compliance and enforce State and/or Federal laws or regulations pertaining to a specific program or regulatory area. Specifically, the incumbent monitors the Clark County cab companies as well as the cab drivers to ensure that applicable NRS's and NAC's are being followed and that the riding public is being served according to their Certificate of Public Convenience and Necessity.

Bachelor's degree from an accredited college or university in criminal justice, police science, psychology, business administration or closely related field and one year of professional investigative, law enforcement, or program related experience where standard investigative and enforcement techniques were utilized to make program compliance determinations, enforcement of state and federal laws, preparation of detailed reports for the purpose of justifying administrative sanctions, penalties or criminal prosecution.

Work experience may be obtained in a law enforcement, investigative, regulatory or comparable setting; OR graduation from high school or equivalent education and three years of professional experience as outlined above; OR one year of experience as a Compliance/Enforcement Investigator I in Nevada State service.

Receive and review formal complaints and make determinations regarding possible regulatory violations, criminal activity and jurisdiction within a specified program area; gather and analyze background information and facts pertaining to the complaint.

Conduct routine patrol to detect violations of State and federal laws and regulations; initiate enforcement actions such as verbal or written warnings, issuing citations, arrest, mechanical repair orders, and/or placing vehicle out-of-service pending repairs, consistent with appropriate laws, regulations, policies and procedures.

Conduct interviews with complainants, witnesses, employers, suspects, State and local governmental agencies and other sources to obtain information regarding violations or noncompliance; develop leads and facts pertaining to the case to prove a violation or criminal activity exists.

Develop case files and maintain case logs and reports; place evidence in case file along with chronological documentation regarding investigative steps taken and all contact made with complainant, respondent, witnesses and other sources; develop final case reports for criminal prosecution as appropriate.

Gather evidence such as photographs, witnesses’ statements, business records, sales transactions, receipts, personnel files, vehicle registration and/or maintenance records, criminal history files, and other pertinent records or documents to develop trends, patterns and to support complaint or enforcement actions. Testify as a witness in Administrative and/or Criminal court.

Perform surveillance and/or covert activities by visually observing and recording information, taking photographs, and/or requesting services to gather facts, evidence or develop leads.

Conduct background investigations on individuals by gathering information regarding personal and criminal history, business activities, previous and current complaints or program violations; review business records, personnel records, vehicle records, required licenses, certificates, insurance, and other related documents; prepare reports and make recommendations based on State or federal program laws or regulations.

Prepare various reports such as daily activity summaries, criminal/incident investigations, arrest reports, and…