Nail Technician

Job Summary

The Nail Technician is responsible for providing guests with comprehensive and professional manicures, pedicures, and other nail‑related services. Must have excellent communication skills, problem‑solving skills and maintain a high level of customer service standards. Must have the ability to perform services using proper techniques while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must.

• Understand and abide by Trilogy and The Red Rock Spa by Well & Being policies and procedures.
• Provide guests with a thorough and knowledgeable spa service.
• Demonstrate respect, sensitivity and concern for guests needs with a professional and pleasant manner.
• Setup and break down of designated treatment area with the highest respect of fellow co‑workers by maintaining neat and well‑stocked work areas.
• Provide spa guests with a tour of spa facilities, when needed.
• Interact cooperatively with, and with consideration towards guests and co‑workers.
• Anticipate guest’s needs and adhere to The Red Rock Spa by Well & Being and Trilogy’s standards for guest service, including FORBES 5 Star Standards.
• Communicate guest problems or complaints to the Spa Manager on Duty.
• Maintain safety and sanitation standards.
• Decisions of a broad nature are made in accordance with general policy and procedures.

• Must have a High School diploma or equivalent.
• Candidate must be authorized to work in the US.
• Must have current state Cosmetology License.
• Must have at least 1-3 years experience in a Nail Technician position, preferably in a hotel/resort.
• Must have a flexible schedule, including days, nights, holidays, and weekends, and must be available on an “On Call” basis, if needed.
• Must be able to sit for long periods of time.
• Knowledge of nail‑care techniques and procedures provided.
• Must be polished, professional, and have a strong command of both written and verbal English.
• Must be organized, timely and detailed‑oriented.
• Basic Computer software skills.

• Medical, Dental and Vision (Full‑Time Employees only)
• 401K Matching
• PTO – Paid/Holiday Time Off
• VTO – Voluntary Time Off
• Discounts on Retail Products and Spa Services

40% Service Commission vs hourly + Service Charge + Retail Commission