Pharmacy Technician II- Adherence

Title :
Pharmacy Technician II - Adherence

Virtual :
This role enables associates to work virtually full-time, with the exception of required in‑person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work‑life integration, and ensures essential face‑to‑face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Shift: Monday-Friday 12:00PM- 8:30PM EST

Build the Possibilities. Make an Extraordinary Impact.

The Pharmacy Technician II
- Adherence will be part of the Clinical Pharmacy Care Center (CPCC) team.

The CPCC is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. The members we reach out to have been identified as having gaps in care. Our goal is to close those gaps through education and assistance.

• Verifies member information and inputs data for the pharmacists.
• Educates members about prescriptions and medication resources or assistance programs.
• Educates members on medication adherence‑related topics to align closely with STARs Ratings and HEDIS quality measures.
• Conducts outreach to members or providers to close care gaps and improve outcomes, while also facilitating the scheduling of preventive tests or screenings and providing access to medication resources or assistance programs for members.

• Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States.
• Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.

• Excellent communication skills with Commercial members a plus.
• Call center experience with high call volumes and multitasking with computer systems preferred.
• Experience in discussing medication adherence a plus.
• Patient care experience preferred.

This job is being offered in the following locations:
Colorado, Nevada, Washington State.

Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. The salary range for this position is $19.47 to $30.59.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance.