Revenue Cycle Specialist

Position Overview

The Revenue Cycle Specialist plays a pivotal role in working with IPM Market Leadership to drive consistency in front-end workflows and business processes that will help the Market maximize revenue along with enhanced patient satisfaction. The Specialist is an extension of the IPM Central Billing Office (CBO) but is embedded in the IPM Market to assist with specific tasks that will enhance the overall revenue cycle continuum.

• Strives to improve and accelerate revenue cycle processes to achieve higher productivity, faster payments, decreased rework, and improved patient service by working with leadership and staff to promote best practices throughout IPM.
• Specific workflows will be trained and enforced along with daily/weekly/monthly metrics to help determine the overall "health" of the front-end revenue cycle.
• Metrics such as eligibility verification, registration accuracy, encounters without charges, charge lag, denials, and TOS/NTOS collections will be captured, shared, and trended.
• Be a visible presence in each IPM Market, and work closely with each other as well as the IPM CBO to ensure consistency in process and best practices across all of IPM.

• High School Graduate/GED, Technical School, 2 Years College, or Associates Degree required. Bachelor’s degree preferred.

• Experience (3-5 years minimum) working in a healthcare (professional) billing, health insurance or equivalent operations environment.
• Work experience in a client-facing position, project management experience and/or customer service highly desirable.
• Healthcare (professional) billing, broad knowledge of CPT/ICD-10 coding, claim submission requirements and other related industry terminology and practical use.
• Knowledge of registration data requirements and health plan payors.
• Thorough understanding of the revenue cycle and how the various components work together.
• Excellent verbal/written communication skills.
• Strong presentation skills.
• Project Management.
• Strong interpersonal, customer service and organization skills.
• Strong computer literacy skills.

• A challenging and rewarding work environment.
• Competitive compensation and generous paid time off.
• Excellent medical, dental, vision and prescription drug plans.
• 401(k) with company match.

Independence Shared Services is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Independence Shared Services.

No fee will be paid in the event the candidate is hired because of the referral or through other means.

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During 2022, UHS revenues were $13.4 billion. UHS is headquartered in King of Prussia, PA, and has approximately 94,000 employees with facilities and services across the U.S., Washington, D.C., Puerto Rico, and the United Kingdom.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and support recruitment, selection, placement, promotion and compensation without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by law.

We believe that diversity and inclusion among our teammates is critical to our success.