Referral and Scheduling Coordinator

Become a part of our caring community and help us put health first

The Referral Coordinator manages and facilitates patient referrals within a healthcare organization. You will process all referrals, allowing access to specialty care and services. The Referral Coordinator works with healthcare providers, patients, and external specialists to coordinate appointments, obtain necessary documentation, and track referral outcomes. Working onsite in a clinical environment and reporting to the Referral Supervisor.

Location: Center Well Senior Primary Care office located at 3265

E. Tropicana Ave, Las Vegas, 89121

• Communicate with specialists and external offices to schedule appointments and communicate important information.
• Verify insurance coverage and obtain prior authorizations.
• Maintain accurate records of referrals in the electronic health record (EHR) system.
• Follow up with patients and providers regarding referral status and outcomes.
• Ensure compliance with organizational policies and regulations.
• Provide excellent customer service to patients and healthcare teams.

• Experience in a healthcare setting in referral management or medical office administration.
• Knowledge of medical terminology, insurance processes, and EHR systems.
• Handle confidential information following HIPAA guidelines.
• We consider this role patient facing and runs the Tuberculosis (TB) screening program. If selected for this role, we will require you to screen for TB.

• Bachelor's degree in healthcare or business administration
• Knowledge of ICD 10 and CPT coding
• Bilingual in English and Spanish

Use Your Skills To Make An Impact

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Interview Format – Hire Vue

As part of our hiring process for this opportunity, we will use interviewing technology called Hire Vue to enhance our hiring. Hire Vue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

$40,000 - $52,300 per year

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Center Well Senior Primary Care:
Center Well Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well‑being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes.

We go beyond physical health by also addressing other factors that can impact a patient’s well‑being.

About Center Well, a Humana company:
Center Well creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, Center Well is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), Center Well offers stability,…