Clinical Support Supervisor

Clinical Support Supervisor at Cure 4 The Kids Foundation

Are you an exceptional supervisor who absolutely thrives on being part of an accountable team? Do you bring the highest standards of integrity and professionalism to your team? Do you thrive in an environment where you are valued and appreciated for who you are, how hard you work and for that something special you bring to the teams you choose to work with?

Are you looking for an organization that offers competitive compensation and one of the broadest and most comprehensive benefit packages available in the field of healthcare?

If you said yes to all of these questions and feel you can add to our culture, please keep reading… This is a role that requires a multi-disciplinary team approach to solving problems and patient challenges. "That's not my job" or "someone else can do it" is not in our team vocabulary because we are here to be of support to each other.

The Clinical Support Supervisor is responsible for overseeing and supervising a team of clinical support staff, including Medical Assistants and Unit Clerks. This role ensures that the clinical team operates efficiently, provides high-quality patient care, and adheres to all regulatory and organizational standards. The Clinical Support Supervisor plays a key role in coordinating daily operations, improving workflows, and fostering a collaborative and supportive work environment.

This is an exempt, salaried position.

• Supervises and leads a team of Medical Assistants and Unit Clerks.
• Coordinates staff schedules to ensure adequate coverage and minimize disruptions to patient care.
• Ensures that all clinical support activities comply with regulatory requirements, accreditation standards, and organizational policies.
• Oversees daily clinical and administrative operations, ensuring that patient care is delivered efficiently and effectively.
• Implements and monitors quality improvement initiatives to enhance patient care and service delivery.
• Provides ongoing coaching, mentoring, and performance evaluations to ensure staff development and adherence to job responsibilities.
• Conducts regular audits of clinical and administrative procedures to ensure accuracy and compliance. This includes adequate stocking of supplies in exam rooms, ensuring clinic cleanliness, patient requests, and more.
• Communicates with the immediate supervisor regarding daily operations and procedure changes.
• Conducts meetings and huddles for Medical Assistants and Unit Clerks.
• Oversees the vaccine program and ensures all state requirements are maintained.
• Maintains up-to-date staff assignments and confirms registration with required external systems, including Nevada WebIZ and the Prescription Monitoring Program.
• Performs other duties as assigned.

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Maintains and enforces policies involving all safety and infection control procedures to include proper use of necessary personal protective equipment.
• Supports and follows through with management team goals.

• Graduate of a Medical Assistant program.
• A minimum of two (2) years’ Medical Assistant experience.
• American Heart Association Basic Life Support (BLS).

• Previous supervisory experience.

• Ability to understand and follow written and oral instructions and directions.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting.
• Working knowledge of infection control procedures and safety precautions. Age-specific competencies.
• Daily clinic preparation process; preparing charts and reviewing scheduling. Ability to document and communicate pertinent information.
• Clear and professional communication skills when interacting with physicians, team members, families, personnel, and consultants.

• Frequently required to alternate between walking, standing, and reaching throughout the day.
• Frequently uses fine hand coordination and manual dexterity to perform data entry on the computer.
• Occasionally required to stoop, bend, and crouch while assisting patients.
• Occasionally required to lift, push, pull up to 20 lbs. May need to assist patients in a wheelchair and safely support the full weight of a patient when necessary.

Language

Skills:

English.

Shift

Schedule:

Monday - Friday, 8:00AM - 4:30PM

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Health Care Provider

Industries:
Medical Practices