Medical Transporter Day Shift, Lab

Position: Medical Transporter (FT, Day Shift, Lab)
Medical Transporter
Rocky Mountain Laboratories - Las Vegas, NV

About Us
Rocky Mountain Laboratories is a clinical laboratory providing comprehensive laboratory services. We are dedicated to delivering accurate and timely diagnostic information and are committed to improving healthcare outcomes through cutting-edge technology and a customer-focused approach.

Position

We are hiring a full-time Medical Courier - Specimen Transport & Patient Support (Day Shift) to support laboratory specimen transport throughout the Las Vegas area.

This is a local route position. No overnight travel required. Company vehicle provided.

This role includes direct interaction with healthcare staff and patients during specimen pickups and urine self-collection support. The role serves as a frontline representative of the laboratory and must maintain professionalism, punctuality, and a respectful, service-oriented approach at all times.

Responsibilities:

• Pick up and deliver laboratory specimens from nursing homes, clinics, and other healthcare facilities while ensuring specimen integrity and timely transport
• Maintain strict adherence to established specimen transport timelines and route schedules
• Provide clear urine self-collection instructions to patients and label specimens after completion (patients perform their own collection)
• Verify specimen labeling accuracy and ensure required documentation is complete prior to transport
• Maintain accurate chain-of-custody documentation and digital specimen tracking logs
• Follow HIPAA, OSHA, and laboratory protocols for handling biohazardous and temperature-sensitive materials
• Properly store and secure specimens during transport to prevent contamination or degradation
• Communicate proactively with dispatch and clinic staff regarding delays, route changes, or operational concerns
• Troubleshoot minor logistical issues in the field and escalate concerns appropriately
• Conduct daily vehicle inspections and report maintenance or safety concerns promptly
• Maintain a clean, organized vehicle and transport equipment
• Support occasional route coverage in nearby service areas as needed
• Represent Rocky Mountain Laboratories professionally at all client sites
• Strictly protect patient privacy and confidential health information at all times
• Other duties as assigned

Qualifications:

• Valid driver's license
• Clean driving record with no major traffic violations
• Must maintain a valid driver's license and active personal auto insurance as required for this role
• At least 1 year of professional driving experience (medical courier, route driver, or delivery driver)
• At least 1 year of patient-facing healthcare experience (e.g., medical assistant, home health aide, phlebotomist, EMT)
• Ability to meet the physical demands of the role, including:
  • Frequently lifting and carrying up to 50 pounds throughout the shift
  • Standing for extended periods of time
  • Walking frequently during pickups and deliveries
  • Climbing stairs while carrying equipment or specimen containers
  • Driving for extended periods throughout the day
  • Frequently entering and exiting a vehicle
• Comfortable using GPS and smartphone apps for routing and communication
• Time zone awareness, including the impact of daylight saving time, due to multi-state operations

Reasonable accommodations may be made in accordance with the Americans with Disabilities Act (ADA).

Preferred Qualifications:

• Experience transporting laboratory specimens
• Familiarity with HIPAA, biohazard handling, or specimen tracking systems
• Strong customer service experience in a healthcare setting
• Knowledge of Las Vegas roadways, including Mesquite and Pahrump

Schedule:

• Monday-Friday, 7:00 AM to 3:30 PM

Job Type:

• Full-Time

Salary:

• $18.00-$20.00/hour

Benefits for full-time W2 Team Members:
Benefits begin 60 days after the first full month of full-time employment.

• Health, Dental, and Vision Insurance
• Paid Time Off (21 days annually for full-time team members)
• 7 Paid Holidays
• 401(k) with 50% Company Match up to 6% ***
• Health Savings Account (HSA)
• Short-Term & Long-Term Disability (RML covers 60% of STD premium) ***
• Voluntary Life and AD&D Insurance
• 100% Company-Funded Employee Assistance Program (EAP) ***

Ability to commute/relocate:

• Las Vegas, NV:
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