Hotel Operations Manager - Bellagio

Las Vegas, Nevada
** The SHOW comes alive at MGM Resorts International
**** THE JOB:
** The
** Manager of Hotel Operations at The Bellagio
** will provide support to the Senior Hotel Manager with direction and leadership for the property Front Desk team, consistent with the MGM brand. The candidate is responsible for leading the hotel management team in achieving their stated operational and financial goals including managing labor and overall financial performance. The manager owns the execution of functional strategy and the operational direction of the Front Desk.

Ensure high customer satisfaction and an exceptional guest experience, in accordance with MGM Resorts service standards. All duties are performed in accordance with company policies and procedures.
** THE DAY-TO-DAY:
*** Works closely with the Senior Hotel Operations Manager to implement strategic Initiatives provided by Hotel Strategy CoE  for hotel operations.
* Assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team.
* Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development.
* Provides leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company’s service standards.
* Participates with:
Interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department.
** THE IDEAL CANDIDATE:
*** 2+ Years of Prior Relevant Experience in the direction and management of employees in a similar hotel environment required
* Ability to communicate in Spanish and or Asian Languages preferred
** THE PERKS & BENEFITS:
*** Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
* Free meals in our employee dining room
* Free parking on and off shift
* Health & Income Protection benefits (for eligible employees)
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
** VIEW

JOB DESCRIPTION:

** Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.

Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.  We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.  MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work…