VIP Lounge Representative - MGM Grand

VIP Lounge Representative - MGM Grand page is loaded## VIP Lounge Representative - MGM Grand locations:
Property - MGM Grand Las Vegastime type:
Part time posted on:
Posted Todaytime left to apply:
End Date:
February 21, 2026 (2 days left to apply) job requisition :
271994

Las Vegas, Nevada
** The SHOW comes alive at MGM Resorts International
**** THE JOB:
** As a VIP Lounge Representative at MGM Grand, you will enhance the guest experience with your friendly smile and exceptional service. By connecting with guests and understanding their unique stories and needs, you will take ownership of their experience and create memorable WOW moments that they will cherish long after their stay!
** THE STARTING RATE:** $22.00 / hour
** THE DAY-TO-DAY:
*** Answer questions, facilitate guest reservations and verify if special requests/amenities were delivered
* Ensure the VIP check-in/out process is efficient and flawless while facilitating an excellent working relationship between the property and the guest
* Resolve guest bills with casino hosts for any additional food, beverages or show tickets
* Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures
* Open the VIP lounge daily by following department standards including but not limited to: running Opera reports for guest arrival and departure information, and assigning rooms for VIP arrivals
* Close the VIP lounge daily by following department standards including but not limited to: ensuring guest rooms are assigned, amenities sent, take prepared keys to the front desk, run next day arrival reports, forwarding phones and locking the VIP lounge
** THE IDEAL CANDIDATE:
*** 1+ years of guest service experience required
* 1+ Years of Prior Relevant Experience Front Desk or Concierge experience Preferred
** THE PERKS & BENEFITS:
*** Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
* Free meals in our employee dining room
* Free parking on and off shift
* Health & Income Protection benefits (for eligible employees)
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
** VIEW

JOB DESCRIPTION:

** Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.

Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.  We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.  MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International…