Hotel Operations Manager - Luxor

Las Vegas, Nevada
** The SHOW comes alive at MGM Resorts International
**** THE JOB:
** Step into a high-impact leadership role at the center of it all. As a Hotel Operations Manager, you’ll help lead and energize the Front Desk team to deliver exceptional, lasting guest experiences. From elevating daily operations and driving financial performance to developing talent and bringing the MGM brand to life, you'll be instrumental in creating a welcoming environment where both guests and team members thrive.

If you're passionate about hospitality, fast-paced environments, and leading with purpose, this is your chance to make a meaningful difference where it matters most.

** THE DAY-TO-DAY:
*** Works closely with the Senior Hotel Operations Manager to implement strategic Initiatives provided by Hotel Strategy CoE  for hotel operations
* Assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team
* Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development
* Provides leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company’s service standards
* Participates with:
Interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department
** THE IDEAL CANDIDATE:
*** 2+ Years of Prior Relevant Experience in the direction and management of employees in a similar hotel environment
* Must be 21 years of age or older
** THE PERKS & BENEFITS:
*** Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
* Free meals in our employee dining room
* Free parking on and off shift
* Health & Income Protection benefits (for eligible employees)
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
** VIEW

JOB DESCRIPTION:

** Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.

Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.  We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.  MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best.

We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent

We are an Equal Opportunity Employer.  We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.  For more information about MGM Resorts International, including our  and commitment to diversity and inclusion, please visit . For California residents, also see our  that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
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