Luxury Concierge - Skylofts at MGM Grand

## Luxury Concierge - Skylofts at MGM Grand Apply locations:
Property - MGM Grand Las Vegastime type:
Part time posted on:
Posted Todayjob requisition :
278449

Las Vegas, Nevada
** The SHOW comes alive at MGM Resorts International
** Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
** THE JOB**:

As an Ultra-Luxury Concierge, you'll deliver exceptional, personalized service to VIP Hotel, Casino, and Convention guests by anticipating their needs and creating memorable, high-end experiences.  You’ll manage reservations, guest communications, and complex requests across multiple systems while maintaining expert knowledge of local dining, entertainment, and amenities to provide tailored recommendations.

Acting as a liaison between departments, you’ll resolve issues promptly, coordinate special arrangements, to ensure every guest interaction meets Forbes 5-Star and AAA 5 Diamond standards creating
** WOW
* * memories that they will carry with them far beyond their stay with us!
** THE STARTING RATE:**  $22.50 / Per Hour
** THE DAY-TO-DAY:
*** Deliver exceptional service in accordance with Ultra-Luxury, AAA Five Diamond, Forbes Travel Guide Five-Star, and brand service standards
* Assist VIP casino, hotel, and convention guests with hotel check-in, check-out, concierge services, reservations, and guest requests
* Greet arriving guests at the curb, escort them to the lounge, and conduct follow-up calls after arrival
* Act as a liaison between departments to coordinate special requests, celebrations, room setups, and other personalized guest experiences
* Maintain knowledge of dining, entertainment, golf, spas, nightlife, tours, and other Las Vegas attractions to provide personalized recommendations
* Identify company executives and ensure their guest reservations are accurate and up to date
** THE IDEAL CANDIDATE:
*** Must be 21 years of age or older
* High School Diploma or GED
* One (1) year of prior relevant experience, preferably in VIP Services, Front Desk or Concierge
* Current Notary and Bilingual preferred
* Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
** THE PERKS & BENEFITS:
*** Health & Income Protection benefits (for eligible employees)
* Professional and personal development opportunities through employee programs and network groups
* Free meals in our MGM Grand employee dining room
* Free parking on and off-shift at all MGM Resorts properties
* Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts
** VIEW

JOB DESCRIPTION:

** you ready to
** JOIN THE SHOW**? Apply today!