Restaurant General Manager

Spiegelworld creates genre-defying live entertainment destinations, combining smash-hit shows with one-of-a-kind cocktail and dining experiences, powered by the world’s most talented artists and artisans and devoured by savvy, seen-it-all adult audiences.

Founded in 2006, Spiegelworld is a community of 600+ organizers, agitators, dreamers, doers, insiders, outsiders and iconoclasts of every flavor, on a mission to make the world a more art-filled, inspired and playful place, one unforgettable memory at a time.

Spiegelworld is looking for an experienced Restaurant General Manager to lead Superfrico at The Cosmopolitan of Las Vegas. Superfrico is not a conventional restaurant, and we are not looking for a conventional General Manager. This is one of the most unique hospitality leadership opportunities in North America—a business where exceptional food and beverage, immersive entertainment, theatrical service, and operational excellence exist as one seamless guest experience.

As Restaurant General Manager, you are the business leader of Superfrico. You are responsible for defining the culture, setting the standard, driving financial performance, developing future leaders, protecting the guest experience, and continually evolving the operation. You will oversee a team of more than 100 employees while partnering with Spiegelworld's Hospitality, Marketing, Finance, Production, Entertainment, and Resort Operations teams to ensure every guest experiences something they cannot find anywhere else.

Success in this role requires equal parts hospitality leader, business strategist, operator, coach, and innovator. This role reports directly to the Executive Director of Hospitality.

• Drive the overall vision, culture, strategy, and long-term success of Superfrico, ensuring every decision supports exceptional hospitality, operational excellence, financial performance, and the continued evolution of the brand.
• Serve as the operational leader of the business, translating the vision of Spiegelworld’s ownership and executive team into daily execution while providing strategic feedback that helps shape the future of the concept.
• Partner closely with the Executive Chef and Beverage Director to provide strategic leadership across the culinary, beverage, and service programs, ensuring menu innovation, product quality, operational execution, team education, and guest experience remain aligned with the creative vision and standards of the Superfrico brand.
• Build, develop, inspire, and lead a high-performing management team, creating a culture of accountability, ownership, collaboration, and continuous improvement throughout the organization.
• Actively engage in our antiracist commitment and internal practices by participating in offered learnings, engaging in conversations around Equity, Diversity, Inclusion, and Accessibility, and helping us maintain a safe and welcoming workspace.
• Recruit, coach, mentor, and develop more than 100 team members, identifying future leaders and creating clear pathways for growth, succession, and long-term career development.
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
• Foster a workplace where employees feel challenged, supported, recognized, and empowered to consistently deliver extraordinary hospitality.
• Lead by example through visibility, approachability, and decisive leadership, setting the standard for professionalism, hospitality, and operational excellence across every department.
• Own the complete guest journey, continually evaluating and improving every touchpoint from reservation through departure while cultivating meaningful relationships with regular guests, VIPs, resort partners, and industry leaders.
• Champion world-class hospitality by remaining actively engaged in service, coaching leaders and team members in real time, and ensuring service standards consistently exceed guest expectations.
• Direct all restaurant, beverage, culinary operations, and ensure seamless collaboration between Entertainment, Production, Resort Operations, and all supporting departments.
• Think and operate…