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Guest Experience Lead — Hospitality Excellence
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-08-29
Listing for:
MGM Resorts International
Full Time
position Listed on 2026-08-29
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Resort/Retreat
Job Description & How to Apply Below
MGM Resorts International is seeking a Guest Experience Manager at Luxor in Las Vegas to partner with property leadership and drive initiatives that transform stays into memorable guest experiences. You will analyze feedback, promote service excellence, and design world-class guest recovery programs across resort departments.
The role focuses on promoting service standards, leading monthly meetings, and delivering actionable insights to leadership while maintaining a safe and compliant work
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