Senior Manager HR Shared Services

Senior Manager HR Shared Services page is loaded## Senior Manager HR Shared Services locations:
Office - US, Las Vegas, NV 980 Kelly Johnson Drtime type:
Full time posted on:
Posted Todayjob requisition :
272008

Las Vegas, Nevada
** The SHOW comes alive at MGM Resorts International
**** THE JOB:
** As the Senior Manager, HR Shared Services, you will drive operational excellence, regulatory compliance, and service delivery across the enterprise. This role provides strategic oversight to ensure compliance with federal, state, and local labor laws while delivering a consistent employee experience.

Partnering closely with HR Centers of Excellence and business leaders, you will lead process improvements, support digital adoption and employee self-service, and ensure escalated employee, manager, and HR inquiries are resolved accurately and within established service levels.
** THE DAY-TO-DAY:
*** Ensure HR processes remain fully compliant with federal, state, and local employment laws and regulations
* Lead and develop HR Shared Services team members to drive operational success, SLA achievement, and service accuracy
* Monitor and analyze performance against service level targets and adjust workflow, staffing, and processes to optimize results
* Partner with HR leadership and Centers of Excellence to define service level standards and improve cross-functional processes
* Provide expert guidance to HR leaders on shared services operations to ensure a consistent enterprise-wide experience
* Oversee daily HRSS operations including hiring decisions, onboarding, training, recognition, performance management, and discipline
* Drive process improvements that increase organizational effectiveness and enhance digital adoption
** THE IDEAL CANDIDATE:
*** Bachelor’s degree in human Resources and/or business administration
* 3+ years of prior relevant experience required
* Experience working within applicable employment laws and HR regulatory frameworks
* Strong understanding of HR operations within a shared services model, preferably in a large, multi-unit organization
* Advanced knowledge of HR systems such as Workday and Learning Management Systems preferred
* Proficiency in Microsoft Office Suite
* Demonstrated leadership presence with strong decision-making and analytical skills
* Ability to balance strategic thinking with operational execution in a fast-paced, high-volume environment while maintaining exceptional service standards
** THE PERKS & BENEFITS:
*** Prioritize your wellness, access programs crafted to nurture your mental and physical health.
* Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
* Savor delicious meals for free in our employee dining room.
* Park with ease—whether you're on or off shift, it's free!
* From healthcare to financial support and generous time-off options, we’ve got you covered.
* Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.
** VIEW

JOB DESCRIPTION:

** Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.

Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.  We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.  MGM Resorts International develops, builds and operates unique destination resorts designed…