Executive & AV Support Engineer

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UFC® is the world’s premier mixed martial arts organization (MMA), with more than 700 million fans and approximately 300 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 950 million households across more than 170 countries. UFC’s athlete roster features the world’s best MMA athletes representing more than 80 countries.

The organization’s digital offerings include UFC FIGHT PASS®, one of the world’s leading streaming services for combat sports. UFC is part of TKO Group Holdings (NYSE: TKO) and is headquartered in Las Vegas, Nevada. For more information, visit  and follow UFC at  and @UFC on X, Snapchat, Instagram, and Tik Tok:  Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company.

TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and P , the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency;

and On Location, a global leader in premium experiential hospitality.

We are seeking a highly skilled IT Engineer to provide senior executive support and enhanced AV support. The ideal candidate will have extensive experience supporting C-Suite and other senior executives through daily operational needs, meeting support, and new technology deployments.

This role requires a consummate professional who can prioritize tasks effectively, demonstrate and execute on urgency, and work collaboratively within a team. The ability to explain technical concepts in non-technical terms to users at an executive level is essential, as is defining trends and taking proactive steps to resolve or escalate expediently for resolution.

• Provide dedicated IT support to senior executives, ensuring their technology needs are met promptly and efficiently.
• Provide moderating and QA for executive meetings
• Support the AV footprint, including troubleshooting/managing various meeting platforms and room improvements as needed
• Troubleshoot and resolve issues related to Windows and Mac hardware and operating systems.
• Maintain a high level of professionalism and discretion when handling sensitive information.
• Collaborate effectively with team members to ensure seamless IT operations.
• Communicate technical concepts clearly and concisely to non-technical end users.
• Demonstrate ability to execute projects and contribute positively to an organization.
• Provide hands-on support for the Desktop Technology environment
• Participate in monitoring and maintaining system key process improvements
• Manage user account and Active Directory database integrity
• Participate in moves, adds, and changes as they relate to the technology environment
• Occasional travel and occasional on-call escalation support

• College diploma or university degree, preferably in Computer Science and/or 3+ years of equivalent work experience
• Experience with Microsoft Windows and associated hardware
• Experience with macOS and Apple hardware
• Detailed knowledge of Microsoft Office Products and client applications
• Experience supporting iPhone/iPad devices with Mobile Device Management (Microsoft Intune etc.)
• Hands-on hardware and software troubleshooting experience
• Strong written and verbal communication and interpersonal skills
• Able to present technical ideas in professional and user-friendly language
• Able to effectively prioritize tasks in a high-pressure environment
• Strong customer service orientation
• Able to lift and transport moderately heavy objects/equipment, such as computers and peripherals
• Experience with Cloud storage and collaboration applications…