SaaS Engineer Lead

This job is with Aristocrat, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

We are seeking a SaaS Engineer Lead to join the Productivity & Collaboration Team within Aristocrat Labs. This is a senior individual contributor role for an experienced SaaS professional who operates with a high degree of autonomy and technical judgment.
The SaaS Lead Engineer is responsible for the architecture, administration, security, optimization, and evolution of enterprise Productivity and Collaboration SaaS platforms. This role serves as a trusted technical authority and does not include people management responsibilities

The SaaS Lead Engineer plays a meaningful role in handling and optimizing the organization’s SaaS ecosystem. This position encompasses sophisticated deployment, administration, security, optimization, and improvement of SaaS solutions. The ideal candidate is highly organized, technically strong, and passionate about improving business efficiency through scalable technology solutions.

What You'll Do
Serve as the technical owner for Productivity and Collaboration SaaS platforms, including Jira, Confluence, Test Rail, and Slack

Lead advanced configuration, administration, and optimization of SaaS environments, including workflows, automation, permissions, and integrations

Own the architecture, administration, security, and ongoing evolution of enterprise Productivity and Collaboration SaaS platforms, including Jira, Confluence, Test Rail, and Slack

Ensure platform security, compliance, and data protection by means of proactive risk identification and mitigation

Drive platform reliability and performance by leading troubleshooting and resolution of complex technical issues

Act as the technical owner for Atlassian and Slack platforms, driving platform reliability, scalability, and standards

Optimize SaaS usage and costs through usage analysis, training, and elimination of redundant or underutilized subscriptions

Lead troubleshooting and resolution of complex platform issues and operational challenges

Lead onboarding, rollout, and standardization of new SaaS tools, features, and configurations across the organization

Partner with users and stakeholders to enable adoption, migrations, and continuous improvement of SaaS platforms

Know the latest on SaaS and productivity platform standards and apply them to improve scalability and efficiency

What We're Looking For
5+ years of experience in SaaS administration or a related IT role supporting Efficiency and Collaboration tools.

Solid understanding of cloud computing concepts and technologies.

Proven experience with various SaaS applications (e.g., Jira, Confluence, Test Rail, Unity, and Slack).

Superb communication, interpersonal, and problem-solving skills.

Strong analytical and organizational abilities, with the capacity to prioritize and manage multiple tasks effectively.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability.

We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V
World Leader in Gaming Entertainment

Robust benefits package

Global career opportunities

Our Values
All about the Player

Talent Unleashed

Collective Brilliance

Good Business Good Citizen

Travel Expectations
None
Pay Range
$99,173 - $184,179 per year
Our goal is to pay a market competitive salary focusing near…