Implementation Project Manager

Implementation Project Manager (Marker Trax)

Implementation Project Manager (Marker Trax) – Information Technology – Exempt – Reports to Senior Director of Implementations. We are seeking a skilled and detail-oriented Implementation Project Manager to lead end-to-end deployments of our software solutions for casino clients. This role is responsible for ensuring successful delivery from discovery through configuration, testing, and go‑live. You will coordinate timelines, manage cross‑functional and client stakeholders, and ensure all technical, operational, and regulatory requirements are fully met.

This is a hands‑on role that requires strong organization, excellent communication, and deep familiarity with complex enterprise integrations.

• Medical
• Dental
• Basic Life Insurance (included with the dental plan)
• Vision
• Short‑term Disability
• Combo plan covering accidents, hospitalizations, and critical illnesses
• 401k plan
• Free on‑site parking
• Paid time off
• Paid holidays
• Bonus pay

In‑person in Las Vegas, NV, 89103:
Reliably commute or plan to relocate before starting work (required).

• Develop and maintain detailed project plans, milestones, timelines, and risk logs.
• Facilitate discovery sessions with casino operations, IT, and compliance teams to gather requirements and define project scope.
• Oversee system configuration, including property setup, gaming configurations, and integrations with slot/table systems, loyalty programs, ERP/GL, and compliance platforms.
• Coordinate UAT and production validation to ensure all functional, operational, and regulatory scenarios are fully tested.
• Lead cutover and deployment activities, including execution of go‑live plans and contingency management.
• Provide clear and consistent communication to clients, internal stakeholders, and leadership.
• Support delivery of training, SOPs, and a smooth transition to post‑implementation support teams.

• Bachelor's Degree in Business, Information Technology, or related field preferred.
• At least 3 years of experience in project management or software implementation; 5 years preferred.
• Strong understanding of enterprise systems, integrations, and configuration workflows.
• Experience working with gaming or regulated environments (highly preferred).
• Excellent client‑facing communication, organization, and problem‑solving skills.
• Ability to manage multiple projects in a fast‑paced environment.

• Experience with casino systems (slots, tables, loyalty, compliance tools).
• Familiarity with ERP/GL integrations.
• Knowledge of regulatory testing requirements within the gaming industry.

Marker Trax is committed to building a diverse workforce. As an equal opportunity employer, we believe merit is everything, and we consider qualified candidates without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, political views or activity, or other applicable legally protected characteristics.

About the Organization, Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients. Our casino and food and beverage locations are home to some of Las Vegas’s most recognized food, beverages, hospitality, and entertainment. Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players.

KOIN offers a full‑service financial wallet and integrated payment solution, and aims to provide a convenient, secure, and flexible payment solution for both consumers and businesses.

EOE Statement:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.