Business Solutions Analyst II

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

The Business Solutions Analyst II has working knowledge of producing business and technical requirements, performing capability gap analyses, understanding technical dependencies, and envisioning creative solutions to business and technical challenges. The role operates in a cross-functional environment and collaborates effectively to support functional documented requirements, and participate in business analysis activities including requirements gathering, scope definition, and solution evaluation.

• Administers and maintains documentation including standard operating procedures and policies.
• Provides analysis and produces required documentation through State Charts, Activity Modeling, Use Case Model in both UML, and Non-UML standards. Translates business requirements into application requirements.
• Acts as a liaison between the business stakeholders/end users and IT development teams for needs requiring technical solutions. Assists other IT teams with escalations and assigned projects.
• Develops effective working relationships across business units to ensure clear communication channels and shared understanding of requirements with technical and business audiences, supporting proper segregation of duties.
• Initiates business requirements, reporting requirements, and functional specifications in the appropriate formats for Systems and Applications teams.
• Participates in recommending solutions or improvements to business processes that can be achieved through new technology or alternative uses of existing technology.

• High school diploma or GED required.
• Bachelor’s degree in business management, accounting, technology, and/or a related field preferred.
• Minimum experience 2 years as an IT Business Solutions Analyst, Business Solutions Architect, Business Process Management, Business Process Analysis, and/or a related field.
• Certified Business Analysis Professional (CBAP) preferred.
• Intermediate knowledge and experience with business and technology best practices in homebuilding, property operations, maintenance and/or similar industries.
• Intermediate knowledge and experience in technology business process development.
• Intermediate experience with commonly used methods and tools (UML).
• Intermediate experience with Enterprise Architect or similar Diagram Software including version control.
• Intermediate technical and business analysis skills.
• Strong verbal and written communication, planning, analytical, and organizational skills.
• Excellent synthesis skills, critical thinking, and attention to detail.
• Ability to document and diagram complex business and technical workflows.
• Ability to take initiative with evolving requirements and independently iterate on implementations to create and maintain working solutions.

The anticipated pay range/scale for this position is $73,338.00 to $88,894.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

This position is eligible to receive a discretionary annual bonus.

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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