Rack Factory Technician Supervisor

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

The Network Rack Operations Lead will lead a team of technicians, overseeing the assembly of customer server racks within a clean room lab environment. This position works closely with Project Management and Network Engineering teams to deliver exceptional service, uphold quality standards, and ensure timely completion of projects.

• Oversee and coordinate the installation of network hardware, components, and cabling.
• Troubleshoot and resolve issues with copper and fiber optic network cabling.
• Inspect and test copper and fiber optic lines, ensuring industry-standard compliance.
• Rack and stack networking hardware within data center racks, adhering to technical requirements.
• Provide technical support via multiple communication channels.
• Collaborate with network engineers and project managers on network design, implementation, and issue resolution.
• Cable racks according to data center standards, ensuring efficient and organized cable routing for future maintenance.
• Uphold quality, productivity, and turnaround standards, taking ownership of team output.
• Offer hands‑on guidance to the team, managing schedules, setting clear goals, and ensuring high‑quality performance.
• Lead by example in resolving issues and managing team dynamics to maintain a positive and productive work environment.
• Take on additional duties as needed to support team and project success.

• Proficient experience with networking hardware, including routers, servers, switches, PDUs, and fiber optic/copper cabling.
• Hands‑on experience with major manufacturers’ routers, switches, and wireless equipment.
• Excellent organizational and interpersonal skills, with strong time management, written, and verbal communication abilities.
• Ability to interpret technical diagrams, schematics, and port maps accurately.
• Skilled at reading and executing rack build layouts and bills of materials.
• Physically capable of lifting up to 50 pounds.
• Strong analytical and problem‑solving skills with attention to detail.
• Ability to diagnose technical issues and determine root causes.
• Adaptable to a fast‑paced, dynamic work environment.
• Proven experience with large‑scale network deployments in a corporate setting.
• Demonstrated leadership ability, with experience providing constructive feedback, coaching, and hands‑on training.

• 5+ years Network deployment experience
• CCNA / JNCIA/ CompTIA or equivalent

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non‑merit factor.

Pay Range

$38—$46 USD