IT Support Technician

To monitor network and data security against malicious breaches as well as prevent accidental errors, conduct, investigate and correct issues as they arise.

Shift
:
Night Shift – Sunday through Thursday

Please note:

All official correspondence from CPI Card Group will come from an email address ending in . If you receive an email claiming to be from CPI but using a different domain, it is not legitimate. Please do not share personal information or respond to such messages.

• Discover and learn how our data system integrates with our unique manufacturing processes.
• Review and respond to data integrity monitor reports and correct issues as needed.
• Create and/or update training procedures for data integrity corrective procedures.
• Perform audits and protected data integrity
• Review & respond to requests asking for help, investigations or ad-hoc reports. (Emails, Sales Force Cases, Jira Tickets, walk-ins)
• PC Maintenance (as required)
• Restore backups
• Replace & test peripherals

• Flexibility in multitasking
• Excellent problem-solving skills
• Minimum 2 years’ experience troubleshooting software and hardware, along with solid understanding and experience in SQL fundamentals query writing & reporting.
• Basic Power Shell (general programming skills) – is a plus
• Excellent communication skills including written (emails) and oral
• Customer service attitude, able to recognizing the needs of the customer

• High school education or equivalent. Associate or above degree preferred.
• Elementary English proficiency communication skills necessary