Business Analyst

Description

Position Summary

Credit One Bank is looking for a Business Analyst to support the systems, programs, and applications unique to payment processing and be a resource for the product owner and subject matter experts of the payment processes.

• Support projects and daily functions involving the payment systems, programs and applications
• Become an expert with the payment systems, programs and applications configuration/features/functions
• Be familiar with dependencies of the payment systems, programs and applications with internal and external systems/functions
• Document and maintain end‑to‑end process flows for payment operations
• Assist with the recurring audit of all customer front-facing payment language
• Trouble shoot and remediate issues with vendors and internal systems supporting the payment function
  
  Work with users, IT professionals, and senior‑level management
• Write user stories to support agile initiatives for the systems, programs, applications
• Experience supporting UAT and production validation
• Perform business responsibilities and duties such as vendor contract processing, ad‑hoc reporting, vendor documentation and performance reviews
• Performs other duties as assigned.

• Bachelor’s degree in a related field
• 2-4 years of experience in position with applicable business analyst experience
• At least 2 years of experience working in financial technology, banking, or payments
• At least 3 years working in an agile environment as a business analyst
• Familiarity with rest API’s (postman/JSON)
• Familiarity with JIRA and JIRA Align
• Experience with SQL/Snowflake or similar query languages
• Competent with Microsoft Office
• Ability to collaborate effectively and follow up to ensure achievement of deadlines, outcomes, and results
• Demonstrate company core values of excellence, ownership, collaboration, and integrity.
• Collaborate with team members and conduct deep dive analysis
• Strong attention to detail, excellent communication, critical thinking, problem‑solving, and project/time management skills
• Ability to network across the Business and IT, work independently, and execute requirements gathering with speed and accuracy
• Must demonstrate company core values of excellence, ownership, collaboration and integrity

• Understanding of Cloud native applications
• Managed systems configurations
• Work history includes acting as a liaison between IT and end users on legacy and modern systems, programs and applications functions and features

Credit One Bank, N.A. is a data‑driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.

Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at‑will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more.

Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.