Enterprise Network Specialist - Corporate Las Vegas

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• Time off and much more!

The Enterprise Network Specialist serves as the organization’s primary subject matter expert for all networking-related systems while also providing hands‑on assistance to IT support technicians and end users across infrastructure and systems. This role combines deep technical expertise in network architecture and troubleshooting with a broad knowledge of IT infrastructure, ensuring reliable, secure, and efficient operations across all venues and corporate environments.

• Act as the organization’s SME for all network-related issues including LAN, WAN, WLAN, and VPN
• Architect, configure, and maintain switches, routers, firewalls, access points, and load balancers
• Monitor network performance and security, proactively identifying and remediating risks
• Administer network services such as DHCP, DNS, VLANs, and routing protocols
• Lead incident response and root cause analysis for network outages or security breaches
• Stay current on industry standards, emerging technologies, and security best practices
• Serve as an escalation point for 1st and 2nd level support on hardware, OS, applications, and user issues
• Support POS systems, hospitality applications (Micros, Oracle, venue systems), and end‑user technologies
• Assist with Active Directory, Azure, Microsoft 365, SharePoint, and server environments
• Participate in IT projects including system upgrades, cloud adoption, virtualization, and disaster recovery
• Document standards, processes, and troubleshooting steps for the IT knowledge base
• Assist and/ or complete additional tasks as assigned

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 5+ years of experience in network engineering and administration
• 3+ years of experience in IT support and infrastructure operations
• Cisco CCNA/CCNP or equivalent required; additional CompTIA Network+/Security+ desirable
• Experience with hospitality systems (POS, Oracle, venue technologies) preferred
• Proficiency in Microsoft Server, Azure, VMware/Hyper‑V, and enterprise security tools
• Deep knowledge of networking protocols, hardware, and security
• Strong troubleshooting skills across network, server, and endpoint layers
• Strong organizational skills; capable of balancing SME responsibilities with hands‑on IT support
• Valid Driver’s License and passport eligibility for travel
• 21+ years of age

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Must have strong problem‑solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 25 lbs.
• Small to Medium office environment
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• 5-25% Local Travel (United States)
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends on the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well‑groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co‑workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast‑paced, busy, and somewhat stressful environment