Solutions Consultant Las Vegas, NV

Solutions Consultant job at Agilysys, Inc. Las Vegas, NV.Description

Agilysys
provides industry-leading modern cloud-native solutions for Hospitality. Our 100% hospitality focus Agilysys software, solutions and services have been expressly engineered to optimize
Return on Experience
at every guest & staff touchpoint.

The
Agilysys Hospitality Cloud™combines core operational systems for property management (PMS), point-of-sale (POS), and inventory and procurement (I&P) with
Experience Enhancers
™ that provide state-of-the-art security, mobile convenience and extensive digital interactions for guests and employees.

Global customers include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate and campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. For more information, visit.

Role

Summary:

The position requires up to 90% travel across the United States and Internationally, with limited advanced notice.

Your duties will include:

• Manageand directonsiteteamresourcesincluding the creation of detailed daily schedules for all onsite team members.
• Collect operational considerationsfromcustomer project management anddesign configuration ofsystems to support customer requirements.
• Make recommendations to utilize full advantages of Agilysysproduct line while maximizing operational efficiencies.
• Identify and manage project scope.
  
  Verify that project documentation is sufficient, as well as clear and concise toguaranteethat all parties areknowledgeableofrequired project tasks and milestones.
• Collaborate with customer project management toreduce or eliminate project risks and exposures and to develop effective communication plan for escalation process; provide solutions for issues resulting in project scope change.
• Install, configure, and test system configuration in order to maximize efficiency and provide operational consistency.
• Managethe data conversion and reconciliation effort
• Develop detailed project documentation upon completion of project to ensure that the Customer Care team has all relevant information to handle support for client going forward.
• Research software problems defined by customers and provide diagnosis and resolution.
• Confirmproductionreadiness, and supports problem management and resolution through tactical and strategic technology insertions.
• Direct internal resources including identified Installation team, along with other internal
  
  Agilysysresources,as needed, to work through project tasksand challenges to determine and finalize appropriate solutions to meet project goals.
• Direct internal departments torecognizeinstallation improvementsandutilizeproduct feedback of Agilysysproductstoimprove the product.
• Other duties as assigned.

Requirements for success:

• Education & Experience:Bachelor's degree in a related field or equivalent work experience in hospitality, technology, or related fields.
• Implementation
  
  Experience:
  
  3+ years of experience in system implementation, IT management, or hospitality operations.
• Operational
  
  Experience:
  
  Experience in purchasing functions, inventory management, and reconciliation processes.
• Travel Requirement:Willingness to travel domestically and internationally up to 90% of the year with limited advanced notice.
• Business Acumen:Good understanding of business operations and accounting practices.
• Customer Service:Strong dedication to providing excellent customer service.
• Communication:Exceptional communication skills, with fluency in English.
• Work Ethic:High level of commitment and willingness to exceed client expectations.
• Interpersonal
  
  Skills:
  
  Outstanding interpersonal skills, with the ability to work well in a…