Technical Writer II

Konami Gaming is looking for a Technical Writer II to join our team!

• Transfer practical operational knowledge of system functions and features into written documentation.
• Create and maintain training guides for various systems products.
• Create and maintain usage guides for various systems products.
• Create and maintain F1 reference guides for SYNKROS.
• Create and maintain installation guides for various systems products.
• Create and maintain "What’s New" documents for various systems products.
• Gather information, interpret product business and technical designs, and organize content for documentation.
• Work with designated reviewers to ensure technical accuracy and appropriateness of documentation.
• Create and maintain thorough, accurate, and concise end user documentation including online help files, PDF user guides, release notes, and training materials.
• Create and maintain documentation templates, style guides, and source.

• Conduct research to determine what engineering changes may affect technical documentation.
• Recommend changes to the manager that will have an impact on product manuals or other technical documents.

• Read, analyze and get hands on with various system products to continue building expertise.
• Interpret information for others, e.g., review Redmine tickets from the engineering team to incorporate information into documentation.
• Analyze data or information to identify underlying principles, reasons, or facts.
• Become a subject matter expert in assigned areas through active participation in product overviews, design reviews, and hands‑on product usage.
• Perform other related duties as assigned.

• Competitive wages
• Great 401(k) plan with company match
• Comprehensive health benefits package
• Generous company‑paid holidays and paid time off (PTO)
• Tuition reimbursement program

• Associate’s degree in a technical field such as technical illustration, mechanical design, or electronic design required.
• An equivalent combination of experience and education will be considered.
• 1–2 years of technical writing experience for gaming products, systems and/or product operation or training manuals; minimum of 1–2 years of experience working within an engineering or product development department; gaming industry experience preferred.
• Practical knowledge in:
  • Describing the function or features of a product.
  • Developing procedures or other structured operations.
  • Creating realistic operational screenshots.
  • Using document publication applications such as Adobe InDesign.
• Ability to communicate professionally and efficiently, both verbally and written, at all business levels.
• Must be able to obtain and maintain gaming licensure(s).
• Intermediate or above level understanding and usage of Microsoft Office products including Word, Dreamweaver, PowerPoint, online screen templates, and other industry‑standard documentation resources.
• Must be able to manage documentation projects and work within an organized technical writing process that includes style guidelines, editorial/development cycles, source control, and bug tracking.

• Minimal travel necessary (0–10%, or as business requires); employee must be flexible and possess a valid driver’s license.

• Full‑time / 40+ hours per week; flexible to work overtime, including nights, weekends, and holidays as required.
• Comfortable working in a space with limited working space for long hours at a computer terminal for extended periods of time; ability to perform repetitive motion using keyboard, mouse, and telephone.
• Ability to work effectively and efficiently in a high‑stress, fast‑paced, high‑pressure environment while maintaining high standards of accuracy, attention to detail, and meeting assigned deadlines.
• Demonstrates high integrity, trust, and strict confidentiality; maintains excellent communication and a positive, respectful, and professional attitude toward clients, employees, peers, co‑workers, management, and external organizations.
• Ability to act autonomously while adhering to department and company policies and procedures.
• Position works primarily in a…