Data Center Operations Administrator- Eng; 3rd Shift

About the Role

The Lead Data Center Administrator is responsible for the day-to-day operation, maintenance, and reliability of enterprise-scale data center environments. This role ensures high availability, performance, scalability, and security across business-critical infrastructure.

You will operate with a high degree of autonomy, providing advanced support across compute, storage, networking, virtualization, and data center facilities. This role also serves as an escalation point for complex incidents and plays a key part in maintaining disaster recovery readiness.

• Operate and maintain production data center infrastructure (servers, storage, networking, virtualization platforms)

• Lead troubleshooting efforts for complex incidents and drive root cause resolution

• Act as an escalation point for critical issues impacting availability or performance

• Support and test high availability and disaster recovery strategies

• Partner with engineering, facilities, security, and vendors to ensure operational stability

• Contribute to process improvements, standardization, and documentation

• Identify and implement automation opportunities, including AI-enabled tools, to improve efficiency and diagnostics

• 8+ years of data center experience, including 4+ years in a dedicated Data Center Administrator (or similar) role

• Hands-on experience in enterprise-scale environments

• Strong expertise across:

• Compute (rack/blad servers, OS-level troubleshooting)

• Storage (SAN/NAS)

• Networking (switching, routing fundamentals)

• Virtualization (VMware, Hyper-V, or similar)

• Proven ability to lead incident response and troubleshoot under pressure

• Experience with high availability and disaster recovery environments

• Strong ownership mindset and sound technical judgment

• Comfort working independently while collaborating across teams

• Interest in leveraging automation and AI tools to improve operations

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It"s this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge.

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UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

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UKG participates in E-Verify. View the E-Verify posters here (https://) .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email  .

The pay range for this position is $63,900 to $91,800. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws.

This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.