Prompt Engineer II

Overview

Veteran Benefits Guide (VBG) – Founded by a U.S. Marine Corps Veteran, serving Veterans for 10+ years, 250+ team members, helped 55,000+ Veterans with VA claims.

Role
:
Prompt Engineer II

Location
:
Las Vegas, NV (On-site, with possible remote options as determined by business needs).

• AI Solution Design and Development:
  Design, test, and optimize prompts for large language models and generative AI applications.
• Develop AI-powered workflows, assistants, agents, and automation solutions.
• Translate business requirements into effective AI solutions and prompt frameworks.
• Improve AI output quality, accuracy, consistency, and reliability.
• Build and maintain reusable prompt libraries, templates, and documentation.
• Collaborate with engineering teams to integrate AI capabilities into existing applications and systems.

• AI Workflow and Agent Development:
  Design, build, and maintain AI-powered agents and workflow automations.
• Integrate AI solutions with internal systems, APIs, knowledge repositories, and business applications.
• Develop multi-step AI workflows to automate tasks, improve efficiency, and enhance user experiences.
• Evaluate and optimize agent performance, reliability, and business impact.
• Identify opportunities for AI-driven automation and process improvement.

• AI Optimization and Evaluation:
  Conduct testing and experimentation to improve prompt performance and model outcomes.
• Develop evaluation frameworks, benchmarks, and success metrics for AI solutions.
• Analyze AI outputs and identify opportunities to improve effectiveness and reduce inaccuracies.
• Monitor AI performance and recommend enhancements based on business needs and user feedback.
• Stay current on emerging AI technologies, models, tools, and industry best practices.

• Business Collaboration and Innovation:
  Partner with stakeholders to identify AI-driven process improvements.
• Facilitate discovery sessions to understand business needs and operational challenges.
• Provide recommendations on AI use cases, automation opportunities, and implementation strategies.
• Assist with AI governance, risk management, and responsible AI practices.
• Support change management, user adoption, and AI training initiatives.

• Documentation and Knowledge Management:
  Create and maintain prompt documentation, testing results, implementation guides, and best practices.
• Document AI workflows, business requirements, and solution designs.
• Share knowledge and educate team members on AI capabilities and emerging trends.
• Support the development of standards and processes for AI usage across the organization.

• Experience:
  
  3-5 years hands-on in AI, generative AI, prompt engineering, or AI solution development.
• Prompt Engineering:
  Demonstrated creation, testing, and optimization of prompts for large language models.
• Workflow Design:
  Designing and optimizing AI-powered workflows, agents, and multi-step automations.
• Agent Solutions:
  Developing agent-based solutions for reasoning, task execution, data retrieval, and workflow automation.
• AI Platforms:
  Hands-on with OpenAI, Anthropic, Google Gemini, Meta Llama, Amazon Bedrock, or similar.
• Performance Evaluation:
  Evaluating AI performance, refining outputs, and improving prompt effectiveness.
• Technical Knowledge:
  Strong understanding of prompt engineering techniques, model behavior, context management, and output optimization. Experience with RAG, embeddings, vector databases, and AI evaluation methodologies.
• Technical
  
  Skills:
  
  Familiarity with APIs, JSON, integrations, AI development platforms. Experience orchestrating LLMs with external tools, APIs, knowledge bases, and business systems.
• Frameworks:
  Familiarity with Lang Chain, Lang Graph, CrewAI, OpenAI Assistants, Microsoft Copilot Studio, Amazon Bedrock, or similar.
• Governance:
  Understanding of AI governance, prompt security, model limitations, and responsible AI practices.
• Soft Skills:
  
  Strong analytical, problem-solving, critical-thinking, written, and verbal communication. Ability to translate business needs into practical AI solutions.
• Preferred:
  Experience with AWS AI services, OpenAI APIs, Anthropic APIs, or healthcare/benefits administration/regulated industries.

Bachelor's degree in Computer Science, Engineering, Information Technology, or related field preferred. Equivalent work experience considered. Demonstrated experience building/implementing AI-powered solutions in a business environment.

• Work from home flexibility based on business needs and policies.
• Schedule:
  
  Monday-Friday, 8 a.m. to 5 p.m.
• Medical, Vision, and Dental plans with company premium contributions.
• Vacation and sick time, 8 paid holidays plus a floating holiday.
• 401k with company match after 90 days.
• Other ancillary benefits.
• Growth and development through in-house training and on-the-job development.