IT Support Specialist II; Data

Job Description

MSTS manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration. The role involves support and test services for high‑hazard security experiments.

• Competitive salaries and benefits including medical, dental, vision
• Both pension and 401k
• Paid time off and 96 hours of paid holidays
• Relocation assistance for those located more than 75 miles away
• Tuition assistance and reimbursement

• Assist with data entry for Footprints, WASP, SOLARWinds, phones, and customer requests in the ECN Network Operation Center.
• Support the Data Department with maintaining procurements, procedures, documents, inventories, and reports to ensure compliance with DOE Orders and company procedures.
• Provide end‑user desktop and service desk support, including installation, operation, builds, maintenance, troubleshooting, and repair of hardware and peripherals.
• Work under specific task direction and supervision from ECN Technical Staff.
• Learn basic technical procedures for data‑collection and measurement.
• Receive quality reviews from Senior Level Technical Leads to ensure procedural adherence.
• Support National Emergency Response drills and real‑world events through on‑call availability and travel by commercial or military aircraft.
• Travel as part of installation or restoration teams when directed.
• Perform routine work with supervision.

• Associate's degree in MIS, Computer Science or equivalent with at least one year of related experience.
• Training or related experience desired for the position.
• Working knowledge of Windows operating system and Microsoft Office.
• Excellent oral and written communication skills.
• Technical hobby or volunteer experience considered.
• Strong computer skills and team player with good customer service skills.
• Ability to work flexible hours and be available for on‑call duty and non‑standard hours.
• Ability to meet the physical requirements necessary to safely and effectively perform assigned duties.
• Valid driver's license.
• Pre‑placement physical examination and drug screen required; compliance with substance abuse policy.
• Minimum eligibility for DOE Q‑level security clearance (U.S. citizenship, age 18+).
• Background review and security clearance requirements per DOE directives.
• Schedule may include 4/10s, 9/80, or 5/8s; may require overtime.
• Hourly salary range: $22.67 - $34.01.

MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug‑free workplace.