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Hospitality Applications Analyst

Job in Las Vegas, Clark County, Nevada, 89105, USA
Listing for: Radiant Systems Inc
Full Time position
Listed on 2026-06-14
Job specializations:
  • IT/Tech
    Systems Analyst, IT Business Analyst, Database Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Title:
Hospitality Applications Analyst / Engineer

Location:
Las Vegas, NV

Duration: 06+ Months

Position Summary

We are seeking a Hospitality Applications Analyst to support critical hotel and hospitality technology platforms within a fast-paced operational environment.

Candidates with experience supporting hospitality operations within hotels, resorts, casinos, or large hospitality organizations are highly encouraged to apply.

Key Responsibilities
  • Provide day-to-day support for hospitality applications and business systems.
  • Investigate and resolve production issues, incidents, and user-reported problems.
  • Manage and track support tickets through Service Now.
  • Support application upgrades, enhancements, testing, and implementations.
  • Work closely with business users, vendors, and technology teams.
  • Troubleshoot system integrations and application performance issues.
  • Participate in incident management and root cause analysis activities.
  • Maintain system documentation and support procedures.
  • Ensure high levels of application availability and operational support.
Required Qualifications
  • Experience supporting hospitality or hotel technology applications.
  • Strong application support and troubleshooting background.
  • Experience working within IT support or application operations environments.
  • Experience using Service Now or similar ticketing systems.
  • Strong communication and customer service skills.
  • Ability to support multiple priorities in a production environment.
Preferred Qualifications
  • Experience supporting one or more of the following platforms:
  • Hospitality Point-of-Sale Systems
  • Casino Hospitality Operations
  • Industry Experience Preferred
  • Candidates with experience supporting technology environments within Hospitality Organizations will be highly preferred.
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