Director Information Technology; IT

About Fuze Box AI, Inc

Fuze Box AI, Inc is building an intelligent platform for the AI future — where data, context, and human insight converge. Our platform orchestrates AI models, data pipelines, and workflows through a unified layer of intelligence that helps organizations build and scale smarter AI-driven operations.

The Director of Information Technology is responsible for leading Fuze Box AI, Inc. IT operations, enterprise applications, and infrastructure. This role ensures that core technology platforms, cloud environments, and business systems operate reliably, scale with the organization, and effectively support day-to-day operations.

The Director will work closely with business leaders to maintain and improve the technological environment while delivering responsive IT services across the company.

• Manage and optimize key business platforms, including:
  • Google Workspace (Gmail, Drive, Docs, Sheets)
  • Microsoft 365 productivity tools
  • Hub Spot (CRM and marketing automation)
  • Hootsuite (social media management)
• Ensure reliable integration, administration, and user adoption across enterprise applications.
• Manage software lifecycle processes including implementation, configuration, licensing, and vendor coordination.
• If available, oversee identity and access management across core systems.

• Manage the organization’s IT infrastructure, including cloud platforms, networks, and core systems.
• Ensure high availability, performance, and scalability of technology services.
• Maintain cloud environments across platforms such as AWS, Azure, or GCP.
• Oversee device lifecycle, and system standards.
• Implement monitoring, backup, and disaster recovery capabilities for critical systems.

• Lead IT support operations and ensure responsive service for employees.
• Establish processes for onboarding, troubleshooting, and issue resolution.
• Monitor system uptime, incident response, and service performance metrics.
• Implement tools and automation that improve operational efficiency and user experience.

• Lead and develop the IT team responsible for supporting infrastructure and business applications.
• Collaborate with Finance, Marketing, Sales, and Operations teams to support technological needs.
• Manage relationships with external vendors and service providers.
• Communicate IT priorities, system updates, and operational impacts to leadership.

• Bachelor’s degree in information technology, Computer Science, or a related field or have 8–10+ years of IT experience with leadership responsibility.
• Experience managing enterprise SaaS platforms such as Google Workspace (required), Microsoft 365 (required), Hub Spot, and similar systems.
• Strong understanding of cloud infrastructure and SaaS ecosystems.
• Experience managing vendors, service providers, and IT operations.
• Effective communication, problem-solving, and team leadership skills.

• Location:
  
  Remote / Las Vegas, NV or Colorado
• Job Type: Full-time / Salary Exempt
• Salary: $165,000 DOE

• Medical
• Dental
• Vision
• 401(k) company matching
• Paid Time Off (PTO)
• Paid Holidays
• HSA
• Flexible Spending Account
• Life Insurance

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Availability to work flexible hours as needed
• You will be regularly required to be independently mobile
• You will interact with a computer, and communicate with peers and co-workers
• You will use standard office equipment in a light industrial environment

Fuze Box Ai’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. Fuze Box will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements.