Marketing Tech Solutions Partner; Project Manager​/Customer Success

Marketing Tech Solutions Partner (Project Manager/Customer Success)

Las Vegas, NV, USA

Posted Monday, May 25, 2026 at 4:00 AM

Reporting to the VP of Marketing Technology Solutions, the Marketing Tech Solutions Partner’s primary mandate is to manage customer initiatives and customer account management.

Compensation includes a competitive salary, paid time off, professional development opportunities, health benefits (medical, vision, dental, and EAP), and other perks.

Responsibilities

• Review operator documentation with Sales and verify contract deliverables, translating to product delivery plans.
• Initiate, plan, execute, monitor & control new product deliveries and additions to existing installations at client sites.
• Schedule product delivery, including resource requirements, allocation, and responsibilities.
• Own overall relationship with assigned clients, including increasing adoption, expanding use cases, ensuring retention and satisfaction.
• Build and maintain successful customer relationships and communications through meetings, presentations, teleconferences, and day-to-day support.
• Work with Product Deployment, Marketing team, and Clients to assist with cooperative promotions or trigger-based offers, and evaluate & communicate results.
• Track and manage the resolution of outstanding issues or requirements.
• Administer and manage onboarding forms for all new customers.
• Follow up on issues by engaging appropriate internal departments.
• Support development of specific plans to ensure revenue growth and quota.
• Other duties as required by the VP of Marketing Technology Solutions.

Qualifications

• Proven experience in account/relationship management, business development, or client-facing role.
• Proven track record of successful project implementation in a software or systems environment; international implementation experience considered an asset.
• Experience working with multi-geographical customers, providing timely support remotely and in-person.
• Ability to manage multiple client accounts and projects simultaneously in a deadline-oriented environment.
• Proven experience in project management; technical background preferred.
• Polished, professional image and excellent oral, written and interpersonal communication skills; interacts with clients face-to-face and via phone/Internet regularly; comfortable speaking with large groups and C-level executives.
• Detail-oriented and analytical.
• Excellent organization, written and verbal communication, and presentation skills.
• Previous experience with technology products, mobile, digital products, online marketing, or content management preferred.
• Previous experience in marketing, casino operations or equivalent is an asset.
• Accredited education in Business Administration, Business Marketing, or similar fields (or equivalent business-related experience) required.
• Proficiency in Microsoft Office Word, Excel, and PowerPoint.
• Ability to travel is required.

This is an existing vacancy. The base salary range for this role is based on market indicators to determine compensation, and an offer will consider various factors including experience, qualifications, skills, and training.

Our comprehensive and competitive benefits package includes medical, dental and vision insurance for employees and their families, paid time off, and a variety of other perks.

NRT is an equal opportunity employer and does not use AI within its hiring process in most cases. In a case where AI is utilized to assess a candidate during the process, an advanced notice will be provided. It is NRT’s policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job.

NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law. NRT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

NRT would like to thank all applicants for applying, but only those applicants best suited for the position will be contacted.

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