Program Manager, Global Systems Strategy & Transformation

Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting‑edge technology, products, and content for the most iconic casinos and operators across the globe.

The Program Manager to the SVP, Global Systems Strategy & Transformation is a strategic operator and execution leader responsible for translating enterprise transformation strategy into measurable outcomes across a global gaming organization. This role serves as a force multiplier to the SVP-driving alignment, execution rigor, and decision velocity across large‑scale system, process, and operating model transformations. The Program Manager ensures strategic priorities are operationalized, cross‑functional teams remain aligned, and the organization executes with clarity, discipline, and pace

• Lead planning, orchestration, and tracking of enterprise‑wide transformation initiatives (systems modernization, transformation, pricing and forecasting evolution, service model redesign, and global operating model alignment).

• Translate strategy into execution roadmaps with defined milestones, dependencies, and success metrics.

• Drive cross‑functional programs spanning digital platforms, data capabilities, commercial processes, and operational workflows.

• Identify risks, interdependencies, and execution gaps; proactively drive mitigation.

• Serve as a strategic partner to the SVP‑synthesizing complex inputs into clear, decision‑ready insights and actions.

• Ensure priorities translate into aligned execution across functions and regions.

• Act as an extension of the SVP in key forums, reinforcing priorities and driving accountability.

• Optimize executive focus by managing workflows, surfacing critical issues, and accelerating decision cycles.

• Establish and continuously refine the enterprise transformation operating system (OKRs, LRP/EIC alignment, governance forums, and execution cadence).

• Build scalable processes and decision frameworks across portfolio prioritization, investment planning, and program governance.

• Drive transparency through standardised reporting, dashboards, and performance tracking across transformation initiatives.

• Align Product, Engineering, Data, Commercial, Finance, HR, and Field Operations around shared transformation priorities.

• Ensure consistent prioritisation frameworks and clear trade‑off decisions across competing initiatives.

• Connect system, process, and organisational changes into a cohesive enterprise roadmap.

• Develop concise, executive‑ready materials for senior leadership, Board, and external stakeholders (e.g. transformation progress, system investments, commercial impact, and operational performance).

• Translate complex transformation efforts into clear narratives that drive alignment and adoption.

• Enable consistent communication across leadership layers during periods of organisational change.

• Define and monitor KPIs for transformation success (e.g. adoption, efficiency gains, forecasting accuracy, pricing discipline, and operational throughput).

• Partner with analytics and finance teams to establish dashboards supporting data‑driven decision‑making.

• Provide insights on industry trends, technology evolution, and competitive dynamics impacting enterprise systems strategy.

• 8‑12+ years of experience in strategy, transformation, product operations, or enterprise programme leadership; gaming or technology industry preferred.

• Proven track record delivering complex, cross‑functional transformation initiatives end‑to‑end.

• Strong executive communication and storytelling capabilities.

• Ability to operate at both strategic and execution levels in ambiguous environments.

• Demonstrated influence without authority across global, matrixed organisations.

• High judgement, discretion, and stakeholder management capability at senior levels.

• Enterprise transformation initiatives execute…