Client Services Specialist – Alcohol Beverage Industry

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.

Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients.

Join us to challenge yourself and accomplish work that matters.

We’re hiring Client Services Specialist – Alcohol Beverage Industry in Las Vegas, NV

Droisys is seeking a detail-oriented and highly organized Customer Success / Client Services Specialist with experience in the alcohol beverage industry. The ideal candidate will have a strong understanding of sales operations, distributor/supplier workflows, and customer support functions within the beverage alcohol ecosystem.

This role requires strong computer literacy and familiarity with industry-related analytics platforms, ERP systems, CRM tools, audit/compliance systems, and SaaS applications. The candidate should possess excellent verbal and written communication skills, as approximately 50% of the role involves communication via Zoom and phone with customers and internal teams.

Responsibilities include supporting customers, assisting with onboarding and training, troubleshooting issues, coordinating with internal teams, and helping clients maximize value from our AI-powered SaaS platform. Training on our applications will be provided. Experience or interest in AI technologies will be a strong advantage.

• Experience in the alcohol beverage industry (sales support, customer service, operations, or sales)
• Strong attention to detail and organizational skills
• Comfortable working with CRM, ERP, analytics, and audit systems
• Excellent written and verbal communication skills
• Ability to multitask and work in a fast-paced environment
• AI knowledge or exposure is a plus

Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.