Venue Technician - Las Vegas

Technical Support

As a Venue Technician, you play a key role in supporting the day‑to‑day technical operations of the venue. Reporting to the Technology Manager, your main responsibility is to help maintain and troubleshoot our racing simulators, AV equipment, and other venue systems to ensure everything runs smoothly for our guests and team. You’ll be hands‑on in identifying and resolving technical issues quickly, helping to deliver an exceptional experience for everyone in the venue.

Job Title: Venue Technician

Location: Las Vegas

Reporting To: Technology Manager

Beyond technical systems, you’ll also support the overall functionality of the venue by assisting with general facility tasks. This includes regularly inspecting all areas of the venue to identify maintenance needs, completing basic touch‑up painting, ensuring cleanliness standards are upheld, and promptly reporting any issues to the appropriate teams. You’ll work alongside the Facilities team to maintain a safe, clean, and fully operational space for both guests and team members.

• Carry out routine checks and basic maintenance on all key technical systems to ensure optimal performance and minimal downtime. This includes simulators, PCs, laptops, printers, radios, Point of Sale (POS) systems, and other on‑site technology. You’ll troubleshoot minor issues, elevate more complex problems when needed, and help ensure that all equipment is ready to deliver a seamless guest experience at all times.
• Troubleshoot minor technical issues and escalated more complex problems to the Technology Manager or external engineers when required.

• Support the setup, testing, and monitoring of systems in coordination with the Technology Manager and external tech partners.
• Help ensure all systems are performing as expected during venue operations.

• Assist with daily upkeep of the venue, including lighting checks, touch‑up painting, basic repairs, and cleanliness inspections.
• Report any issues needing further attention and work with the Facilities team to ensure a safe, clean, and well‑maintained environment.

• Keep the Technology Manager updated on technical or facility‑related issues.
• Accurately log incidents, maintenance activity, and any repairs or replacements completed.

• Help train and guide team members on the correct use of simulators and basic troubleshooting steps.
• Provide frontline support during busy periods or events.
• Assist with event setup and support audio/visual requests as needed.

• Monitor usage of technical supplies and equipment, restock essential items, and assist with inventory checks.
• Report low stock or equipment needs to the Technology Manager.

• Carry out basic audits and regular system checks to ensure equipment is functioning safely and reliably.
• Report findings and follow up on issues as directed.

• Experience:
  
  At least one to two years of hands‑on technical support experience in a customer‑facing, fast‑paced environment (e.g., hospitality, events, entertainment, or leisure).
• Technical Operations:
  Comfortable working with AV systems, simulators, or interactive technology, with the ability to troubleshoot and resolve issues efficiently during live operations.
• Team
  
  Collaboration:
  
  Strong team player with good communication skills; able to take direction, support colleagues, and work closely with management and external partners.
• Attention to Detail & Organization:
  Reliable, detail‑oriented, and able to manage multiple tasks while maintaining a high standard of work and safety in a busy venue.
• Ability to consistently demonstrate F1 Arcade Core Values.

• Positive Energy
• Integrity
• Team Spirit

Team members must be able to perform the duties of the venue, including frequent standing, walking, lifting up to 50 pounds, twisting, reaching, and working in varying temperature environments. Frequent hand washing and sanitation are required. The ability to use knives, slicing equipment, and other food preparation equipment is necessary. Team members must be able to communicate with guests and other team members and manipulate handheld and desktop devices.

F1 Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Salary: $20 per hour