Jr IT Technician Las Vegas, Nevada,

Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long‑time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in‑house team.

We are hiring for a Full Time Junior On‑site IT Technician to provide technical support and assistance to our employees and warehouse technical assets.

• Maintain the fleet of Apple devices (Mac Mini, Mac Books, iPads) across the Las Vegas warehouse.
• Assist in troubleshooting and repairing workstations, including label and paper printers.
• Maintain and respond to Jira IT support tickets as Tier 1 support.
• Basic vendor management related to support needs—scheduling call-outs and procurement.
• Assist with employee onboarding and offboarding.
• Provide training to employees on how to effectively use our IT systems and tools.
• Stay up‑to‑date with the latest IT trends and technologies and recommend improvements to our IT infrastructure.

At least one of the following:

• 1‑2 years of experience in an IT support role, or
• Completed IT hardware studies or certifications, or
• In‑progress IT hardware studies at an accredited facility.

All of the following:

• Strong troubleshooting and IT problem‑solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• On‑site role in North Las Vegas, NV.

• Experience managing and supporting corporate hardware devices such as laptops, tablets and workstations.
• IT support roles in warehousing environments or logistics companies.
• Experience managing and supporting Apple devices such as Mac Mini, Mac Book Pros, and iPads.
• Familiarity with Google Workspace administration.
• Spanish language fluency.

As set forth in Shipfusion’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.