Advanced Systems Implementation Trainer - Data Analytics

## Advanced Systems Implementation Trainer - Data Analytics Apply remote type:
Hybrid locations:
Las Vegas, NVtime type:
Full time posted on:
Posted Todayjob requisition :
R322242## Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.# Position Summary## This specific Systems Training position is expected to focus on Light and Wonder's Casino Systems Data Analytics product. The ideal training candidate will be an experienced training professional with strong understanding and fluency with quantitative and statistical analysis, reporting and data modeling, and casino operations.

As an Advanced System Implementation Senior Trainer, he/she is responsible for providing advanced level software training services, in-person, onsite at client locations, via virtual classrooms, and through the development of electronic training materials, to Light and Wonder customers and internal employees, as well as providing recommendations on system utilization and efficiencies. Training services include, but are not limited to, supporting customer and employee understanding and effective use of Light and Wonder enterprise software solutions.

Additional services include but are not limited to conducting business analysis and advanced follow-up training services.

Essential Job Functions
** As a Systems Trainer
*** Ability to learn and understand Light and Wonder suite of Gaming Systems Products with focus on Light and Wonder's Casino Systems Data Analytics product.
* Ability to understand complex information about the features and functions of Light and Wonder Casino Systems products and then develop and deliver related training curriculum to ensure clients are able understand, effectively use, and gain expected value and benefit from our suite of product solutions.
* Ability to read, analyze, interpret, and apply all current and future systems training, installation, and user guide documentation of Light and Wonder products and interfaces supported by the Training Department.
* Creates, updates and maintains learning material, such as training agendas, course curriculum, job aids, training videos, PowerPoint presentations, user manuals, business process workflows, learning guides, quick reference guides, sign in sheets, evaluations and all other related learning materials for training classes.
* Conducts and interprets business and Gap analysis; documents and translating business processes into software functionality; configures the Light and Wonder Systems and customizes test scripts to fit casino business practices.
* Ability to prepare and set up environment for hands-on training activities.
* Deliver advanced instructor-led classroom training for both in-person and remote participants including customers and employees.
* Independently delivers and supports Unit Testing, Super User Training (SUT), End User Training (EUT), User Acceptance Testing (UAT), and advanced follow up training and issues resolution.
* Trouble-shoot technical issues during training classes and project life cycle; identify solutions or workarounds.
* Provides go-live support in all areas of the casino and ensures that software is performing properly.
* Responsible for mentoring, monitoring and evaluating entry level and lead system trainers.
* Actively participant in the continuous improvement process for curriculum, student classroom experience, and trainer effectiveness.]
* Schedules and facilitates training for internal and external customers on Light and Wonder Technology products.
* Identifies, promotes and schedules future training engagements for customers.
* Collaborates with cross-functional teams of technical and non-technical stakeholders across multiple business units and acts as a liaison between the customer and Light and Wonder.
* Exceptional, prioritization, and planning skills, with demonstrated success producing high-quality deliverables on time
* A candidate holding this role will have a demonstrated ability with, or capability to learn, two core L&W products.
* Performs…