Analytics Manager, Hospitality Analytics - Corporate; Las Vegas

Analytics Manager, Hospitality Analytics - Corporate (Las Vegas)

Las Vegas, NV, United States (Hybrid)

The Analytics Manager plays a leadership role in executing the Caesars Entertainment ‘Hospitality Analytics’ department mission of providing world class analytical support, delivering insights that drive profit, and being a reliable business partner for key operational areas, specifically Hospitality (Hotel / Food & Beverage / Retail / Conventions). The Manager will mentor, train and guide junior analysts and help to maximize their impact on the organization through initiatives to increase efficiency and appropriate prioritization of their time.

This role is ideal for someone with a strong background in data analytics supporting hospitality (hotels, resorts, or casinos) or other closely related customer-focused industries. The role is based at our corporate office in Las Vegas, NV and follows a hybrid work schedule.

• Build productive business relationships with Senior leaders in the organization; leverage these relationships to develop and refine requests for analyses and to identify business opportunities. Drive realization of these opportunities through analytics and creative solutions. Help junior analysts to prioritize analyses based on business/profit impact
• Conduct and oversee objective, rigorous analytics to help the business improve profitability, operational processes, and customer service with minimal guidance from management – e.g., identification and evaluation of revenue growth opportunities, resource optimization, optimal investment mix, competitive market dynamics, customer behavior, and pricing optimization. Ensure that analyses conducted by junior analysts are rigorous and accurate
• Distill vast datasets into actionable insights and recommendations that guide decisions and strategies. Develop presentation materials that synthesize analyses into a format ready for senior management consumption and assume a leadership role in communicating analysis findings clearly, concisely and compellingly to senior management, in both verbal and written formats. Assist junior analysts in structuring and executing their analytics and in developing presentation materials suitable for distribution to senior management clients
• Help to drive discussions with senior clients and the development, implementation and evaluation of strategic projects
• Design and deliver reporting for operating departments to provide senior leaders visibility into trends and business performance drivers, particularly using PowerBI, Tableau, and Microsoft Excel.
• Use technology (e.g., SQL, R, Tableau, Google Big Query, Python) to develop analytics and reporting tools; lead integration of new technologies and tools into the department’s processes
• Work as a change agent to identify and execute improvements that drive material efficiencies in processes and reporting
• Lead and/or contribute to large-scale cross-Analytics team projects
• Drive training, on-boarding, and development of junior analysts in technical skills, tools & processes. Help them to develop their critical thinking skills, analytical techniques, and business acumen

• Bachelor's degree from an accredited four-year college
• 3+ years of professional work (or equivalent experience)
• Demonstrated business acumen for the Casino industry; can articulate the fundamental drivers of business performance
• Very strong quantitative and analytical skills, with a track record of driving measurable business outcomes through well-structured and communicated analyses
• Advanced skills in SQL and ideally one or more of the following programming languages: R, VBA, SAS, Python, and experience in working with Google Big Query. Experience in leading projects using web-based data visualization tools, such as Tableau or Microstrategy. Proficient in Microsoft Excel and Power Point
• Exceptional critical thinking, problem solving, and written and verbal communication skills. Comfort in articulating complex information and analyses to a variety of audiences – able to effectively communicate analyses, conclusions, and recommendations to business…